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Today's Topics:
1. Notes Client losing Recent Contacts after install and import
(Scott Williams)
2. Re: Notes Client losing Recent Contacts after install and
import (Rob Berendt)
----------------------------------------------------------------------
message: 1
date: Thu, 13 Apr 2017 13:12:29 -0400
from: Scott Williams <scottwill0707@xxxxxxxxx>
subject: Notes Client losing Recent Contacts after install and import
(Client version 8.5.1)
Had to put together a new PC for a user and grabbed their names.nsf file
from the old box. Most of the list was Recent Contacts/History. The initial
import of the file went file, but today the user has lost all the recent
contacts and it's been replaced by only the people he interacted with
today... The user hasn't deleted any contacts either.
Any ideas what I'm missing? Thanks in advance!
--
Scott Williams
------------------------------
message: 2
date: Thu, 13 Apr 2017 13:20:37 -0400
from: Rob Berendt <rob@xxxxxxxxx>
subject: Re: Notes Client losing Recent Contacts after install and
import
Sorry, can't help you. Why? Because we turn off recent contacts. And
clear all recent contacts stored for each person. We do this because if I
send you an email with an invalid address for a coworker, or a customer
which several of you email, and this gets shared around (via 'reply to
all' and that genre), then all of you now have that invalid email address
in your recent contacts and our help desk gets calls wanting to know why
they can no longer email this person. (it keeps using the invalid address
in recent contacts instead of the valid one in either the corporate
address book or any entry in your static people in your individual
contacts)
Is it possible that this person had such an invalid email address in their
recent contacts and either they, or someone helping them, googled it and
saw the documentation on clearing recent contacts? Performed that action
but did not turn off collecting new recent contacts?
Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
From: Scott Williams <scottwill0707@xxxxxxxxx>
To: domino400@xxxxxxxxxxxx
Date: 04/13/2017 01:12 PM
Subject: Notes Client losing Recent Contacts after install and
import
Sent by: "Domino400" <domino400-bounces@xxxxxxxxxxxx>
(Client version 8.5.1)
Had to put together a new PC for a user and grabbed their names.nsf file
from the old box. Most of the list was Recent Contacts/History. The
initial
import of the file went file, but today the user has lost all the recent
contacts and it's been replaced by only the people he interacted with
today... The user hasn't deleted any contacts either.
Any ideas what I'm missing? Thanks in advance!
--
Scott Williams
--
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End of Domino400 Digest, Vol 15, Issue 14
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