Sounds like she has accidently sorted her view by Forward/Reply/None of the
Above. I would bet that her missing messages are at the top or bottom of
her view -- have her reset the sort on the view.
If that doesn't do it, there's another possible culprit, but it's a pain to
describe, so I will save you reading through it.
Patrick
rob@xxxxxxxxx
Sent by:
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Subject
10/03/2008 02:12 Replied messages not showing up in
PM inbox
Please respond to
Lotus Domino on
the iSeries /
AS400
<domino400@midran
ge.com>
I have a user that, when she replies to a message, the original message
stops appearing in her inbox. It is in All Documents view. Traditionally
I would blame this on her clicking the "View Unread" button that now only
shows unread messages. However other unread messages continue to appear
in her inbox. And a technician, who I'll give some credit to (and knew
about the "View Unread" trap) remotely connected to her client and
witnessed this phenomenom.
Any clue as to how this is happening?
Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
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