I have a user that, when she replies to a message, the original message
stops appearing in her inbox. It is in All Documents view. Traditionally
I would blame this on her clicking the "View Unread" button that now only
shows unread messages. However other unread messages continue to appear
in her inbox. And a technician, who I'll give some credit to (and knew
about the "View Unread" trap) remotely connected to her client and
witnessed this phenomenom.

Any clue as to how this is happening?

Rob Berendt

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