Counting emails in an inbox

I have a few users who fail to manage the contents of their inbox. To
remedy this I want to educate them about reducing the number of emails
kept in the inbox and suggest that at all times they should never have
more than x number of documents in their inbox.

So in my mail file I marked all the email as unread. The results show that
I have 110 (in parentheses) unread emails in my inbox when in reality I
have four emails in my inbox. Why would this number be so far off from the
correct number of documents in my inbox?

Or how can I instruct my users to determine themselves (accurately) how
many emails they have in their inbox? (My thought was to have them flag
everything as unread - but my test (described above) didn't provide an
accurate count.

Regards, Jerry

Gerald Kern - MIS Project Leader
Lotus Notes/Domino Administrator
IBM Certified RPG IV Developer
The Toledo Clinic, Inc.
4235 Secor Road
Toledo, OH 43623-4299
Phone 419-479-5535
gkern@xxxxxxxxxxxxxxxx


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