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Have them send you their cert key from their ID and replace the one on their person doc. ND7 client... File - Tools - User Security Your Certificates - Other Actions - Mail, Copy Certificate Paste it in an email to you Open the person doc - Certificates - Notes Certificates - and replace the Notes certified public key with the sent The old emails are lost forever. They were encrypted with a public key that you don't have a private pair to decrypt. Regards, Eric -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- rob@xxxxxxxxx Sent by: domino400-bounces+ewaters2=csc.com@xxxxxxxxxxxx 10/05/2006 09:25 AM Please respond to Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx> To domino400@xxxxxxxxxxxx cc Subject You cannot access portions of this document because it is encrypted and was not intended for you, or you do not have the decryption key. I have a user getting this message: You cannot access portions of this document because it is encrypted and was not intended for you, or you do not have the decryption key. How do I get around it? They are the intended recipient of the email. Rob Berendt
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