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It didn't seem to work when I had this issue come up last year. But you should give it a try - why not! haha Chris Whisonant Comporium Senior Mid-Range Systems Administrator IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2 IBM Certified System Administrator - Lotus Notes and Domino 6/6.5 IBM Certified Associate Developer - Lotus Notes and Domino 6/6.5 803.326.7270 | 803.326.6142 fax domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on 05/17/2006 01:28:26 PM: > > We went through the issue in the past with support also without resolution. > Are you saying that the document you've got attached doesn't seem to work > at the 6.5.* levels when you've tried it? > > > Chris Whisonant > <Chris.Whisonant@ > comporium.com> To > Sent by: Lotus Domino on the iSeries / AS400 > domino400-bounces <domino400@xxxxxxxxxxxx> > +chadb=wheeling-n cc > isshin.com@midran > ge.com Subject > Re: Inflated Font Occurring on > Replies with History > 05/17/2006 10:58 > AM > > > Please respond to > Lotus Domino on > the iSeries / > AS400 > <domino400@midran > ge.com> > > > > > > > Chad, we get just the opposite sometimes. The font gets smaller and > smaller! At Lotusphere this year, someone asked the exact same question at > GURUPalooza. I was on stage and mentioned that we see this occur as well. > I have also called Lotus support on this in the past with no success. > > At one point I created the following FAQ internally that helped back in > the 6.0.x days, but with 6.5.x and 7.0.x I have seen that this doesn't > work as in the past. I adapted this from a post at notes.net I think: > > External recipients receive e-mail with tiny text > > When a Lotus Notes user forwards or replies to an email outside the > company sometimes the receiver will see extremely small text on the > history portion of the message. > > This is a problem with the notes default point size settings for the > various character set groups. > > If you are brave, you can attempt to fix this yourself. If not please call > the helpdesk at 326-6020 to report this problem. > > Open your local address book (names.nsf), then find and open the > 'Advanced\International MIME Settings' view. if you don't have a > 'International MIME Settings' document in the view, create a new one. > (there should be a 'New' button with a pulldown list of objects which can > be created.) > > If you are creating a new 'International MIME Settings': on the 'Basics' > page, leave the 'for Locations' setting as '*' and select your primary > character set group. for now at least, leave 'Secondary character set > groups' blank. > > On the 'Settings by Character Set' page, pull down the 'MIME settings by > character set group' list and select your primary character set group. for > example, if you are in the u.s. or in western europe, you should select > 'Western'. > > In the 'Font Options' section of this page, change the 'Plain Text' font > setting to 'Default Sans Serif'. (if there is no 'International MIME > Settings' document, the default point size is '12', so you'll have to > create one to fix this problem.) > > Chris Whisonant > Comporium > Senior Mid-Range Systems Administrator > IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2 > IBM Certified System Administrator - Lotus Notes and Domino 6/6.5 > IBM Certified Associate Developer - Lotus Notes and Domino 6/6.5 > 803.326.7270 | 803.326.6142 fax > > domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on > 05/17/2006 10:41:09 AM: > > > Has anyone seen the issue where on email 'reply with history' type > > conversations with external recipients, the font size towards the end of > > the email gets inflated drastically? We've seen this before and need to > > address it again... > > > > I'm doing some browsing on notes.net, but i'm guessing someone on the > > listserv has dealt with this (and hopefully resolved it!). Any help is > > appreciated! > > _______________________________________________ > > This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list > > To post a message email: Domino400@xxxxxxxxxxxx > > To subscribe, unsubscribe, or change list options, > > visit: http://lists.midrange.com/mailman/listinfo/domino400 > > or email: Domino400-request@xxxxxxxxxxxx > > Before posting, please take a moment to review the archives > > at http://archive.midrange.com/domino400. > > > > > NOTICE: This message contains information which may be confidential. If > the reader is neither the intended recipient nor a person responsible for > delivering the message to the intended recipient, you are notified that > any distribution, copying or retention of this communication is strictly > prohibited. If you have received this communication in error, please > notify us immediately by return e-mail, telephone or facsimile. Thank you. > _______________________________________________ > This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list > To post a message email: Domino400@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/mailman/listinfo/domino400 > or email: Domino400-request@xxxxxxxxxxxx > Before posting, please take a moment to review the archives > at http://archive.midrange.com/domino400. > > > _____________________________________________________________________________ > > Scanned by IBM Email Security Management Services powered by MessageLabs. > For more information please visit http://www.ers.ibm.com > _____________________________________________________________________________ > > > ForwardSourceID:NT00046A16_______________________________________________ > This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list > To post a message email: Domino400@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/mailman/listinfo/domino400 > or email: Domino400-request@xxxxxxxxxxxx > Before posting, please take a moment to review the archives > at http://archive.midrange.com/domino400. > NOTICE: This message contains information which may be confidential. 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