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We went through the issue in the past with support also without resolution.
Are you saying that the document you've got attached doesn't seem to work
at the 6.5.* levels when you've tried it?
Chris Whisonant
<Chris.Whisonant@
comporium.com> To
Sent by: Lotus Domino on the iSeries / AS400
domino400-bounces <domino400@xxxxxxxxxxxx>
+chadb=wheeling-n cc
isshin.com@midran
ge.com Subject
Re: Inflated Font Occurring on
Replies with History
05/17/2006 10:58
AM
Please respond to
Lotus Domino on
the iSeries /
AS400
<domino400@midran
ge.com>
Chad, we get just the opposite sometimes. The font gets smaller and
smaller! At Lotusphere this year, someone asked the exact same question at
GURUPalooza. I was on stage and mentioned that we see this occur as well.
I have also called Lotus support on this in the past with no success.
At one point I created the following FAQ internally that helped back in
the 6.0.x days, but with 6.5.x and 7.0.x I have seen that this doesn't
work as in the past. I adapted this from a post at notes.net I think:
External recipients receive e-mail with tiny text
When a Lotus Notes user forwards or replies to an email outside the
company sometimes the receiver will see extremely small text on the
history portion of the message.
This is a problem with the notes default point size settings for the
various character set groups.
If you are brave, you can attempt to fix this yourself. If not please call
the helpdesk at 326-6020 to report this problem.
Open your local address book (names.nsf), then find and open the
'Advanced\International MIME Settings' view. if you don't have a
'International MIME Settings' document in the view, create a new one.
(there should be a 'New' button with a pulldown list of objects which can
be created.)
If you are creating a new 'International MIME Settings': on the 'Basics'
page, leave the 'for Locations' setting as '*' and select your primary
character set group. for now at least, leave 'Secondary character set
groups' blank.
On the 'Settings by Character Set' page, pull down the 'MIME settings by
character set group' list and select your primary character set group. for
example, if you are in the u.s. or in western europe, you should select
'Western'.
In the 'Font Options' section of this page, change the 'Plain Text' font
setting to 'Default Sans Serif'. (if there is no 'International MIME
Settings' document, the default point size is '12', so you'll have to
create one to fix this problem.)
Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
IBM Certified Associate Developer - Lotus Notes and Domino 6/6.5
803.326.7270 | 803.326.6142 fax
domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on
05/17/2006 10:41:09 AM:
> Has anyone seen the issue where on email 'reply with history' type
> conversations with external recipients, the font size towards the end of
> the email gets inflated drastically? We've seen this before and need to
> address it again...
>
> I'm doing some browsing on notes.net, but i'm guessing someone on the
> listserv has dealt with this (and hopefully resolved it!). Any help is
> appreciated!
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