Re: Normal CPU?

That's actually how I got the clue to contact this user about this message 
in the first place.  Ended SMTP and Router ('cause they were off the 
charts) and saw what I assumed was an unusual number of messages from the 
same automated notification system to the same three users.  I haven't 
seen that repeated when I end SMTP and Router since then, but the user 
tells me he is still receiving copies of that message, and he always seems 
to report it right after a SMTP spike.

Patrick




Scott Otta <sotta@xxxxxxxxxxxxx> 
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12/30/2005 01:02 AM
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Re: Normal CPU?






I don't know if this helps, but its something to check. I'd quit the 
router and check those messages in the queue...  We saw a similar 
situation with high CPU, we tracked a problem down to a user sending a 
nested group message to over 200 users in the bcc field.

Scott





"Patrick Trapp" <ptrapp@xxxxxxxxxxxx> - 

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12/29/2005 02:58 PM
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Re: Normal CPU?






I think I need to rethink my question for you.

The original symptom that I was seeing was a SMTP process running at 
outrageous levels (80%+).  It was at the point that none of my users could 


connect (we are a one-system shop), so I took SMTP down and left it down 
for a while so they could catch up.  I left it down for quite a while, and 


Server started to go through the roof.  I turned SMTP back on and Server 
dropped down to what seems more reasonable levels, but SMTP ratcheted up 
to 95% after a while (sorry, not sure how long).  My WRKACTJOB just showed 


me 100.2% utilization -- now that's efficiency!  If only my users could 
connect...

A user contacted me to let me know that he's getting repeat copies of a 
message, and it seems to be each time I have to kill SMTP, he gets another 


copy.  There's nothing in mail.box for this message, but it has been 
delivered to his mailbox over twenty times.  The server has restarted (for 


backup) since this all started yesterday.  Any suggestions for where I can 


be looking to find and kill this ghost message?  Everything else seems to 
be related to this one message.  The secondary question, of course, would 
be what might make a message start doing this?

Patrick

PS  It looks like I was wrong.  I see PM400 on the system, but it doesn't 
appear to be started.




"Patrick Trapp" <ptrapp@xxxxxxxxxxxx> 
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12/29/2005 04:15 PM
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