Fw: New Tutorials and FAQ Responses for IBM Lotus Notes & Domino - November 4th 2005

Notes Domino Information <ndinfo@xxxxxxxxxx> 
11/04/2005 08:55 PM

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New Tutorials and FAQ Responses for IBM Lotus Notes & Domino - November 
4th 2005






This note contains links (URLs) to recently published technical support 
documents (technotes) which answer frequently asked questions (FAQs) 
regarding IBM Lotus Notes & Domino, as well as recently posted Tutorials 
to help you and your team learn more about using the product.

You are receiving this notification because you are one of the Lotus Notes 
& Domino customers, who have called us for technical support in the past 
year. If you do not wish to receive notifications like this one from Notes 
Domino Information at IBM, please reply to this email and change the 
Subject field to 'unsubscribe' (without quotation marks).

This list of links to FAQ Responses can also be found in a Knowledge 
Collection (http://www.ibm.com/support/docview.wss?rs=463&uid=swg27006575
), which we encourage you to bookmark because we update the collection 
periodically. The Knowledge Collection also contains links to previously 
distributed FAQ Responses. The dominant theme in this mailing is mail 
routing problems as evidenced by the first technote and the first two 
tutorials. Absorbing all three documents will hopefully help you become 
even more adept at addressing mail routing problems if they occur.

New FAQ Responses:

Title: Frequently Asked Questions - Troubleshooting Domino SMTP Mail 
Routing Issues
Link: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21218931

Title: Administrator's Guide to Domino Server Maintenance
(Learn to use utilities Updall, Compact and Fixup)
Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg27006573

Title: Lotus Domino Domain Monitoring (DDM)
(This is a draft Redbook and a key reference for system administrators).
(Learn to use DDM for health checking. Also addresses pre-DDM versions).
Link: http://www.redbooks.ibm.com/redpieces/abstracts/redp4089.html

New Tutorials:

Please consider forwarding these links to colleagues, who may be 
interested in the tutorials.

Title: Lotus Education OnDemand: Using NSLookup to Troubleshoot DNS and 
SMTP Mail Issues
Link: http://www.ibm.com/support/docview.wss?rs=203&uid=swg27006840

Title: Lotus Education On Demand: Using Telnet to Troubleshoot SMTP Mail 
issues
Link: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27006824

Title: Lotus Education On Demand: Lotus Notes 6.x Client Installation
Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg27006722

Title: Lotus Education On Demand: IBM Lotus Domino Web Access Support and 
Troubleshooting
Link: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27006825

Please consider providing us feedback on each of the technotes and 
tutorials above. Every IBM technote and tutorial above has a Rate This 
Page section at the bottom, which you can use to tell us whether the 
material meets your needs. Please mention "FAQ mailing" in the comments 
field, and please include suggestions for additional content, which would 
be helpful to you, but which you have not been able to find while 
searching on our web site. For your information, additional FAQ Responses 
are under development in the areas of migrating to Notes/Domino version 7, 
and more detail on setting up health checking with Domino Domain 
Monitoring (DDM) in version 7, or with similar functionality in version 6 
prior to the emergence of DDM.

- - - - - - - - - -

Here are some other ways that you can access IBM Lotus Notes & Domino 
self-help support information on the Web:

1. Register for My Support, which allows you to build a custom portal of 
support information and to subscribe to email notifications:
(This is a great service! Tens of thousands of subscribers have already 
signed up).
(Please consider subscribing to alerts for new content about the product 
you work with). 
http://www.ibm.com/software/support/einfo.html to learn more.

2. Visit the IBM Lotus Notes and Lotus Domino product support pages at:
http://www.ibm.com/software/lotus/support/notes/support.html [Lotus Notes]
http://www.ibm.com/software/lotus/support/domino/support.html [Lotus 
Domino]

3. Participate in the user-to-user IBM Lotus Notes & Domino forum at:
http://www.lotus.com/ldd/nd6forum.nsf

4. Access IBM Lotus Notes & Domino Product Documentation, Release Notes, 
White Papers, Redbooks, etc at
http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/e5e5f0ea9f656d548525698100567174?OpenDocument
 
[Lotus Notes]
http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/8313e8d10f025dee8525698100541f6d?OpenDocument
 
[Lotus Domino]

5. Access the IBM Lotus Notes & Domino DeveloperWorks page for downloads, 
learning resources and more:
http://www.ibm.com/developerworks/lotus/products/notesdomino/

6. Determine what problems are fixed in each release by viewing the IBM 
Lotus Notes & Domino Fix List database:
http://www.lotus.com/ldd/r5fixlist.nsf

7. Subscribe to the Lotus Notes or Lotus Domino support RSS feeds:
http://www.ibm.com/software/support/rss/lotus/475.xml?rss=s475&ca=rsslotus 
[Lotus Notes]
http://www.ibm.com/software/support/rss/lotus/463.xml?rss=s463&ca=rsslotus 
[Lotus Domino]
For help with RSS and for links to all the Lotus software RSS feeds, 
visit: http://www.ibm.com/software/support/rss/lotus/ [All Lotus products]

Kind regards,

The IBM Lotus Notes & Domino team