Re: Trying to email customers that use a spam service

On occasion it works
10/18/2004 08:56:55   Router: Transferred 1 messages to SCJ.COM (host 
mail40.messagelabs.COM) via SMTP
So I suspect it's not an issue with Notes vs. antispam services

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





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Subject
Trying to email customers that use a spam service






I have a customer whose email domain is scj.com.  A biggie.  When I email 
them I am getting:
No route found to domain scj.com from server INTERNOTES02/DEKKO.  Check 
DNS configuration.

Traditionally I'd try pinging scj.com from that server.  Now, they might 
block pings, but at least I should get DNS resolution.  I don't get DNS 
resolution, instead I get:
Unknown host, SCJ.COM.     TCP3202

I tried this web site:
http://www.zmailer.org/mxverify-cgi.html
for scj.com and it looks like there are using an antispam service.
DNS yields following MX entries 
  scj.com  (20215s) IN MX  10 mail40.messagelabs.com
  scj.com  (20215s) IN MX  30 mail28.messagelabs.com


Is the problem:
- the failure to resolve the DNS entry to plain scj.com
- Notes doesn't handle these correctly
- ???

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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