Re: Troubleshooting SMTP

Thank you Walter,

What does it mean if you get a long input inhibited, followed by 
TCP3436-No response from remote host system within open time-out?

By the way, email arrives from external mail, such as yahoo, but not from 
our Notes accounts.

I'm also looking at the following:

When I do a TRACEROUTE from our iSeries to their mail server I get:
traceroute '65.40.78.139' 
Probing possible routes to 65.40.78.139 using *ANY interface.
1 gdslan (10.10.1.1) 4.44 3.62 2.62 
2 gdswan (10.10.1.3) 0.752 0.696 0.720
3 10.10.253.22    5.35 3.96 4.34 
4 10.9.0.4        13.5 5.50 5.13 
5 10.12.22.253    7.44 6.68 5.48 
6 * * * 
7 * * * 
8 * * * 
...

When I do a TRACEROUTE from our iSeries to one of IBM's mail servers I 
get:
traceroute '32.97.182.104' 
Probing possible routes to 32.97.182.104 using *ANY interface.
1 gdslan (10.10.1.1) 4.06 2.59 4.48 
2 208.16.99.1     2.44 2.00 1.42 
3 sl-gw20-roa-13-4-ts18.sprintlink (144.228.176.177) 9.08 9.06 9.08
4 sl-bb22-roa-2-0.sprintlink.net (144.232.17.185) 9.16 10.0 13.2 
5 sl-bb22-chi-6-1.sprintlink.net (144.232.8.81) 16.2 12.3 13.0 
6 sl-st21-chi-13-0.sprintlink.net (144.232.20.91) 15.3 13.8 13.6 
7 0.so-1-2-2.BR6.CHI2.ALTER.NET (204.255.174.237) 14.5 15.6 14.8 
8 0.so-3-1-0.xl1.chi2.alter.net (152.63.71.93) 15.4 14.5 14.4 
9 0.so-0-0-0.tl1.chi2.alter.net (152.63.68.82) 14.2 14.4 14.8 
10 0.so-2-3-0.tl1.nyc8.alter.net (152.63.1.130) 35.5 35.4 36.0 
11 0.so-2-0-0.xl1.nyc8.alter.net (152.63.0.154) 35.2 35.3 35.4 
12 0.so-3-0-0.xr1.nyc8.alter.net (152.63.19.30) 42.4 35.3 40.6 
13 183.atm7-0.gw6.nyc8.alter.net (152.63.25.241) 35.7 35.3 35.4 
14 * * * 
15 * * *
16 * * *
...

I will talk to our Cisco Kid and see if he can make heads or tails out of 
that.


Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





Walter Scanlan <wscanlan@xxxxxxxxxx> 
Sent by: domino400-bounces@xxxxxxxxxxxx
06/03/2004 10:23 AM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


To
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
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Fax to

Subject
Re: Troubleshooting SMTP






ping is an A record,  Mail routes on an MX record. the MX record shows an 
address of 65.40.78.139. 

Also you don't want to ping.

Issue command 

 
TELNET RMTSYS('65.40.78.139') 
       PORT(25) 

If you get a 220 response you have a valid connection to the remote mail 
system.



Walter Scanlan 
Senior Software Engineer
Domino For iSeries
Internet  WSCANLAN@xxxxxxxxxx
CLP R4, R5 and Domino 6
Phone 507-286-6088




rob@xxxxxxxxx 
Sent by: domino400-bounces@xxxxxxxxxxxx
06/03/2004 10:14 AM
Please respond to
Lotus Domino on the iSeries / AS400


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domino400@xxxxxxxxxxxx
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Subject
Troubleshooting SMTP






Got one trading partner that is not getting our email.

06/03/2004 09:56:28   Router: No messages transferred to PPLASTIC.COM 
(host mail.PPLASTIC.COM) via SMTP: The server is not responding. The 
server may be down or you may be experiencing network problems. Contact 
your system administrator if this problem persists.

> ping pplastic.com 
  Verifying connection to host system PPLASTIC.COM at address 
    65.222.31.178. 
  PING reply 1 from 65.222.31.178 took 97 ms. 256 bytes. TTL 118. 
  PING reply 1 from 65.222.31.178 took 114 ms. 256 bytes. TTL 118.
    (Duplicate) 
  PING reply 2 from 65.222.31.178 took 34 ms. 256 bytes. TTL 118. 
  PING reply 2 from 65.222.31.178 took 35 ms. 256 bytes. TTL 118. 
    (Duplicate) 
  PING reply 3 from 65.222.31.178 took 36 ms. 256 bytes. TTL 118. 
  PING reply 3 from 65.222.31.178 took 38 ms. 256 bytes. TTL 118. 
    (Duplicate) 
  PING reply 4 from 65.222.31.178 took 35 ms. 256 bytes. TTL 118. 
  PING reply 4 from 65.222.31.178 took 37 ms. 256 bytes. TTL 118. 
    (Duplicate) 
  PING reply 5 from 65.222.31.178 took 34 ms. 256 bytes. TTL 118. 
  Round-trip (in milliseconds) min/avg/max = 34/51/114. 
  Connection verification statistics: 5 of 5 successful (100 %). 
> ping mail.pplastic.com 
  Verifying connection to host system MAIL.PPLASTIC.COM at address 
    65.40.78.139. 
  No response from host within 1 seconds for connection verification 1.
  No response from host within 1 seconds for connection verification 2.
  No response from host within 1 seconds for connection verification 3.
  No response from host within 1 seconds for connection verification 4.
  No response from host within 1 seconds for connection verification 5.
  Connection verification statistics: 0 of 5 successful (0 %). 

http://www.zmailer.org/mxverify-cgi.html
said it was "Apparently OK!", and it only had one minor irritant with it's 


failure to understand the ESMTP EHLO greeting.  But I've read that a lot 
of people turn that off and I don't think it's a big deal either.

Mail stays stuck in the various mailx.box files on the Domino server.

Where do I go from here?


Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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