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ping is an A record, Mail routes on an MX record. the MX record shows an address of 65.40.78.139. Also you don't want to ping. Issue command TELNET RMTSYS('65.40.78.139') PORT(25) If you get a 220 response you have a valid connection to the remote mail system. Walter Scanlan Senior Software Engineer Domino For iSeries Internet WSCANLAN@xxxxxxxxxx CLP R4, R5 and Domino 6 Phone 507-286-6088 rob@xxxxxxxxx Sent by: domino400-bounces@xxxxxxxxxxxx 06/03/2004 10:14 AM Please respond to Lotus Domino on the iSeries / AS400 To domino400@xxxxxxxxxxxx cc Subject Troubleshooting SMTP Got one trading partner that is not getting our email. 06/03/2004 09:56:28 Router: No messages transferred to PPLASTIC.COM (host mail.PPLASTIC.COM) via SMTP: The server is not responding. The server may be down or you may be experiencing network problems. Contact your system administrator if this problem persists. > ping pplastic.com Verifying connection to host system PPLASTIC.COM at address 65.222.31.178. PING reply 1 from 65.222.31.178 took 97 ms. 256 bytes. TTL 118. PING reply 1 from 65.222.31.178 took 114 ms. 256 bytes. TTL 118. (Duplicate) PING reply 2 from 65.222.31.178 took 34 ms. 256 bytes. TTL 118. PING reply 2 from 65.222.31.178 took 35 ms. 256 bytes. TTL 118. (Duplicate) PING reply 3 from 65.222.31.178 took 36 ms. 256 bytes. TTL 118. PING reply 3 from 65.222.31.178 took 38 ms. 256 bytes. TTL 118. (Duplicate) PING reply 4 from 65.222.31.178 took 35 ms. 256 bytes. TTL 118. PING reply 4 from 65.222.31.178 took 37 ms. 256 bytes. TTL 118. (Duplicate) PING reply 5 from 65.222.31.178 took 34 ms. 256 bytes. TTL 118. Round-trip (in milliseconds) min/avg/max = 34/51/114. Connection verification statistics: 5 of 5 successful (100 %). > ping mail.pplastic.com Verifying connection to host system MAIL.PPLASTIC.COM at address 65.40.78.139. No response from host within 1 seconds for connection verification 1. No response from host within 1 seconds for connection verification 2. No response from host within 1 seconds for connection verification 3. No response from host within 1 seconds for connection verification 4. No response from host within 1 seconds for connection verification 5. Connection verification statistics: 0 of 5 successful (0 %). http://www.zmailer.org/mxverify-cgi.html said it was "Apparently OK!", and it only had one minor irritant with it's failure to understand the ESMTP EHLO greeting. But I've read that a lot of people turn that off and I don't think it's a big deal either. Mail stays stuck in the various mailx.box files on the Domino server. Where do I go from here? Rob Berendt -- Group Dekko Services, LLC Dept 01.073 PO Box 2000 Dock 108 6928N 400E Kendallville, IN 46755 http://www.dekko.com _______________________________________________ This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list To post a message email: Domino400@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/domino400 or email: Domino400-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/domino400.
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