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  • Subject: Re: "Could not convert cover page to fax format"
  • From: Dave.Parry@xxxxxxxxxx
  • Date: Wed, 8 Aug 2001 10:01:10 +0000


Rob,

Had a similar problem where the 'Fax' tab was no longer showing any fields.
I fixed this problem by opening the Domino Fax Setup (setupfxd.nsf)
database and clicking on the 'done' button.  This then re-copies the fax
options to the standard templates.  Refresh the design of your mail
database to pick up the changes, and your 'fax' tab should now have a field
for you.

Good Luck

--------------------------------------------------------------
Dave Parry
IT Specialist  -  AS/400 and Domino
Byford Computer Services Ltd.

Tel:  0161 777 2700
Fax:  0161 777 2701
Mobile:  07831 449139


                                                                                
                                                  
                    rob@dekko.com                                               
                                                  
                    Sent by:                  To:     DOMINO400@midrange.com    
                                                  
                    owner-domino400@mi        cc:                               
                                                  
                    drange.com                Fax to:                           
                                                  
                                              Subject:     "Could not convert 
cover page to fax format"                           
                                                                                
                                                  
                    07/08/01 14:46                                              
                                                  
                    Please respond to                                           
                                                  
                    DOMINO400                                                   
                                                  
                                                                                
                                                  
                                                                                
                                                  





We are upgrading from the PC based faxing for Domino to IBM Integrated
Domino Fax for iSeries Version 4 Release 4 running on an 830 with V5R1 of
OS/400 and Domino 5.07a.

We will be using the 8 port analog, feature code 2761 for outbound.  We
will be using the PCI ISDN 4-wire interface, feature code 2751, for
inbound.

I've loaded the software on the 400, and the NT workstation client.  I've
ran the ADDDOMSVR and all that rot.  I've configured the 2761 for outbound.
I want to get this working before proceeding on to the 2751.

We are doing the combined install.

I have two faxing domains:
fax is the one for the PC based original stuff.
faxing is the one for the iSeries solution.

If I send to rob@9349xxxx@fax it goes out fine, and comes back in fine.
Including cover page, pretty graphics and all.
If I send to rob@9349xxxx@faxing I get a Delivery Failure Report with the
message "Could not convert cover page to fax format".  I judiciously
searched the Knowledge Base for this (July 2001).  I found several hits.
They mostly referred to the Cover page form field in the person document.

I opened up our address book.  I opened up my person document.  I clicked
on the Fax tab.  THE PAGE HAS NO FIELDS!

Rob Berendt

==================
A smart person learns from their mistakes,
but a wise person learns from OTHER peoples mistakes.

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