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Violaine, I forwarded your answer to our admin for the firewall, and he came back with the following: ---------------- Ouch, this might be a bit of a problem. The idea of them using random ports is totally beyond me. Can you force it to use one and only one port? Reason I ask: I have several different port ranges (25 all told) and have to exclude this process from each and every range, if I read what they've told us correctly. That sounds insane that they would have a product just randomly using different ports. Another reason why they shouldn't do this: some products do not like sharing ports. What if their new help system decides to use a port that another application is using, causing a sharing issue? That's a bad deal. Please push back on IBM and see if there is a work around for this. ------------------- So, could you possibly check on this, please? Maybe the random port selection is within a range or something? Thanks for your help! Dave Shaw ----- Original Message ----- From: "Violaine Batthish" <batthish@xxxxxxxxxx> To: "CODE/400 Discussion & Support" <code400-l@xxxxxxxxxxxx> Sent: Wednesday, January 19, 2005 3:23 PM Subject: Re: localhost port used for help > > > > > Hi Dave, > > This isn't a very detailed description, but this is what I understand based > on information given to me by the help team: > In 5.1.2 CODE no longer uses the same help system (previously it had used > NetQuestion - but it is no longer supported) > The new help system randomizes the port number used which can cause > problems with firewalls (as you experienced). > > Hope this "helps"! > > Violaine Batthish > WebSphere Development Studio Client, IBM Toronto Lab > > > > code400-l-bounces@xxxxxxxxxxxx wrote on 01/19/2005 03:16:31 PM: > > > Hi, all! > > > > Just installed 5.1.2, and found that my help in CODE wouldn't work > > because the port it needed was 49214, instead of 49213 as it had > > been in 5.1.0. Obviously the firewall software which our corporate > > security honchos have installed on this machine had 49214 blocked. > > I can't find any reference anywhere to it being changed, and in fact > > my help.cfg still says HTML_HOSTNAME=localhost:49213, so I'm a bit > > perplexed as to what's going on. Does anyone know? > > > > Dave Shaw > > > > P.S. They decided to control this particular access by process > > instead, so they've opened it up for javaw.exe and closed both ports > > and it now works - but I'd still like to know what's up with it.
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