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An open email letter to IBM about their Code/400 product.
Dear IBM;
I am VERY frustrated. Installing your service pack 2 for Code 400 should
not take me all day. I have tried several times to load the service pack
that I downloaded from the Internet. I downloaded all three of the large
files, and ran them. They put a folder on the C: drive with the name of
SP002. Within this folder are three more folders QADTSWIN, QCODEWIN, and
QVRPGWIN. I then run the service pack install program and point to these
folders. I get a message that says that it does not know the level of the
service pack, but that I currently have V3R2M2 loaded.
My system: OS/400 V4R4M0
My PC: IBM Thinkpad A21p
256 Meg RAM
Windows 2000 Pro
Current Service pack on Code/400 (V3R2M2) is 000
What do I have to do to get the fixes loaded??? I don't think it should
take an act of Congress, just have the install parts work right. Is there
something missing from the service pack executable programs on the web
support page? The instructions for installing STINK!!
Besides the fact that Code/400 editor, designer and project manager are
riddled with bugs, and inconsistencies, it does not even follow most
windows GUI defaults, making it hard to work in. If you are going to
offer a windows product, please make it look and feel like windows.
As you can tell, I am a little hot under the collar. What do I have to do
to make this work correctly??
Jim Essinger
Senior Programmer/Analyst
Student Loan Fund of Idaho
208-452-4058
esinger@fmtc.com
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