Hi All,

I need to correct a shop order ‘MS’ transaction involving an incorrect quantity for a finished good item (case pack 24). The quantity should have been 233 but instead 5592 (233*24) was posted. It occurred a couple of weeks ago (April) but it has only come to light now, so in the meantime there have been a couple of transfers (April), and one billed sales order shipment (May) which all carry an incorrect cost. The inventory levels for the item are also incorrect.

How do I go about correcting not only the initial quantity error on the MS transaction, but also fix the inaccurate costs associated with the subsequent transactions?

Any help would be appreciated.

Sent from Windows Mail

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