Al,
This is undoubtedly an issue with your network. I can tell you that even
though we like to complain about our network here, I rarely get a black
screen. Basically once they get the black screen there isn't much of an
automatic recovery. I think that it depends on what the user was doing as
to whether the device varies off or not. We've seen the same, some can
recover and some can't. If you'd like help troubleshooting this problem
let me know. We've had to do this a few times here over the last couple
years. Our internal network here in the building is pretty good, but
sometimes the outside networks connected via the WAN have issues, but even
that isn't all that often.
Thanks
Bryce Martin
Programmer/Analyst I
570-546-4777
"Al" <macwheel99@xxxxxxxxxx>
Sent by: bpcs-l-bounces@xxxxxxxxxxxx
09/16/2011 12:24 PM
Please respond to
BPCS ERP System <bpcs-l@xxxxxxxxxxxx>
To
"'BPCS ERP System'" <bpcs-l@xxxxxxxxxxxx>
cc
Subject
Re: [BPCS-L] WebTop runtime problem
We are on an earlier version of BPCS.
We have an issue which we believe has nothing to do with BPCS products, in
the cause, but does involve BPCS in the recovery.
Our users connect via PC, Client Access whatever flavor it is called,
simulating IBM connection, then goes thru various cables and network
devices
(routers whatever I know not all the names), then into the IBM computer
box.
Each of those devices connections has risk of dropping a connection, for a
moment, each has provision to detect time-outs. In theory we want all to
wait reasonable time to re-connect. But what's happening is end user
screen
blacks out, and trouble shooting what intermediate place(s) responsible is
now give-up for us.
After screen blacked out, if we wait 10 15 minutes, sometimes we get sign
on
screen again, then can try to recover past job.
Sometimes the session has become varied off, with no apparent DSPLOG
record
of how when that happened.
DSPLOG perspective claims the user cancelled the session, or disconnected,
but we know this is not the case.
-
Al Mac
-----Original Message-----
From: bpcs-l-bounces@xxxxxxxxxxxx [mailto:bpcs-l-bounces@xxxxxxxxxxxx] On
Behalf Of Mark Sabol
Sent: Friday, September 16, 2011 9:53 AM
To: BPCS ERP System
Subject: Re: [BPCS-L] WebTop runtime problem
Question to the Group, I am testing 8.3.4 Webtop. And it will only stay
active, Job in iwebtop subsystem, for 15 minutes. I have websphere on a
network server and changed the timeouts to 130 minutes, Per Infor365
suggestion. I believe this is a network issue but can't prove it. The job
log says the User Cancelled the session, but I know this is not the case.
Also having similar issues with IDF on about 15 of 50 users ?
Has anyone had this issue...
Mark
Flanders Filters
-----Original Message-----
From: bpcs-l-bounces@xxxxxxxxxxxx [mailto:bpcs-l-bounces@xxxxxxxxxxxx] On
Behalf Of Bryce Martin
Sent: Thursday, September 15, 2011 9:52 AM
To: BPCS ERP System
Subject: Re: [BPCS-L] webtop runtime problem
Just a little more info on the object ownership...
I did a dspobjd on the AM2000 library to an outfile called OBJDTST.
Then if you see from the outfile that some of the owners are not
S2KOBJOWNR. If there are instances of this then you can run the following
code to change the ownership.
(Make sure you change the library name in the sql statement to the one
where you put the outfile OBJDST to from the DSPOBJD command.)
d cmdstring s 256
d cmdlength s 15 5
d $command pr extpgm('QCMDEXC')
d command 256
d Length 15 5
d reccount...
d s 10i 0 inz(0)
d objectName...
d s 10a
d objectType...
d s 8a
d objectOwner...
d s 10a
/free
*inlr = *on;
Exec SQL Declare C1 Cursor for
Select odobnm, odobtp, odobow
From mylibrary/objdtst
Where odobow = 'QSECOFR' AND ODOBNM > 'W3PPROP'
Order By odobnm;
Exec SQL
Open C1;
Exec SQL
Fetch Next from C1 Into :objectName, :objectType, :objectOwner;
Dow sqlcod = 0;
cmdstring = 'CHGOBJOWN OBJ(AM2000/' + %trim(objectName) +
') OBJTYPE(' + %trim(objectType) +
') ASPDEV(*) NEWOWN(S2KOBJOWNR)
CUROWNAUT(*REVOKE)';
cmdlength = %len(%trim(cmdstring));
$command(cmdstring: cmdlength);
reccount += 1;
Exec SQL
Fetch Next from C1 Into :objectName, :objectType,
:objectOwner;
enddo;
/end-free
Thanks
Bryce Martin
Programmer/Analyst I
570-546-4777
"Eriq Lorilla" <eriq.l@xxxxxxxxxxxx>
Sent by: bpcs-l-bounces@xxxxxxxxxxxx
09/14/2011 10:05 PM
Please respond to
BPCS ERP System <bpcs-l@xxxxxxxxxxxx>
To
"'BPCS ERP System'" <bpcs-l@xxxxxxxxxxxx>
cc
Subject
Re: [BPCS-L] webtop runtime problem
Thanks for all the replies. I also have it from Infor. But now I have
another problem.
The webtop after login does not show the LX menu. Definitely I already
updated the WEB_ENV file with the control library of LX.
Anyone somehow encountered the problem and have suggestions on what I miss
out?
Please see attached..
-----Original Message-----
From: bpcs-l-bounces@xxxxxxxxxxxx [mailto:bpcs-l-bounces@xxxxxxxxxxxx] On
Behalf Of Bryce Martin
Sent: Tuesday, September 13, 2011 8:22 PM
To: BPCS ERP System
Subject: Re: [BPCS-L] webtop runtime liscense - ERPLX (Eriq Lorilla)
After looking at our server yesterday I couldn't remember off the top of
my
head what I needed to do. There is a file called License that needs to be
put into a specific directory I believe. Now, I can't remember if this is
the same for IDF and Webtop or if it is just one or the other. I would
suggest contacting Infor and ask for Tim Fitzgerald. He helped me out and
he was top notch.
Thanks
Bryce Martin
Programmer/Analyst I
570-546-4777
SPA02 <santoy67@xxxxxxxxx>
Sent by: bpcs-l-bounces@xxxxxxxxxxxx
09/13/2011 03:07 AM
Please respond to
BPCS ERP System <bpcs-l@xxxxxxxxxxxx>
To
bpcs-l@xxxxxxxxxxxx
cc
Subject
Re: [BPCS-L] webtop runtime liscense - ERPLX (Eriq Lorilla)
Hi Eriq,
You may try www.infor365.com. Once you log in, go to DocLink/Infor Webtop.
There you can find some documentations which may help in completing your
task.
Or, you can log an incident at www.infor365.com to get an advice from
their
Application Support.
Hope this helps.
Regards,
Xu Xen
Today's Topics:
1. webtop runtime liscense - ERPLX (Eriq Lorilla)
----------------------------------------------------------------------
message: 1
date: Mon, 12 Sep 2011 10:39:30 +0800
from: "Eriq Lorilla" <eriq.l@xxxxxxxxxxxx>
subject: [BPCS-L] webtop runtime liscense - ERPLX
Hi,
I am currently installing webtop for INFORLX. I just don't know how to
apply
the liscense.
Can someone help me..
Regards,
Eriq
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