Re: BPCS Keyboard Mapping

[ryan krokson <krokson@xxxxxxxxx>]

Thank you for the quick response Dan.  This at least get me pointed in the
right direction.  Now that we know it is a client access problem we can
troubleshoot that.  Thanks again.
Ryan Krokson

On Wed, Jan 19, 2011 at 8:48 AM, Dan Sweeney <Dan.Sweeney@xxxxxxxxx> wrote:

> Ryan - The keyboard emulation is contained within IBM's Client access and
> is inherent to the specific workstation.  BPCS has no control over how the
> specific workstation's keyboard is mapped.
>
> Every workstation has its own as400.kmp file and the mapping can differ
> dependent upon how the specific user has mapped their keyboard.
>
> I'd advise that you lock down one copy of as400.kmp and replace each
> workstation's version and that should fix your dilemma.
>
> Just as a side note there's no such thing as BPCS 5.8 for windows.
>
> Hope that this helps.
>
> Thanks,
>
> Dan Sweeney
>
> Senior PSO Project Lead |Bridgelogix |  |simplify your supply chain |
> 918-280-4205 phone | 918-280-5550 fax |dan.sweeney@xxxxxxxxx
> . Please don't print this e-mail unless you really need to.
>
> -----Original Message-----
> From: bpcs-l-bounces+dan.sweeney=infor.com@xxxxxxxxxxxx [mailto:
> bpcs-l-bounces+dan.sweeney <bpcs-l-bounces%2Bdan.sweeney>=infor.com@
> midrange.com] On Behalf Of ryan krokson
> Sent: Wednesday, January 19, 2011 9:30 AM
> To: bpcs-l@xxxxxxxxxxxx
> Subject: [BPCS-L] BPCS Keyboard Mapping
>
> Hello,
>  I'm the new help desk intern at my company and this is my first time
> working with BPCS. We are having a problem with our keyboard mapping that I
> would like some advice on.  Sometimes when our users log in to BPCS they
> aren't able to confirm their password because the keyboard mapping has
> changed and the Enter key has another function.  The way we fix this is
> going in to the keyboard options and opening our as400.kmp file.  Sometimes
> this fixes the issue for a few days, other times it might happen the very
> next day.
>
>  Also, a few times it will attempt to load a completely different path with
> no prompting.  Instead of loading the path IBM/client
> access/emulator/private/as400.kmp it will attempt to load Marka.kmp  Any
> help on why BPCS might not retain/load the path correctly would be
> appreciated.
>
> We are currently running BPCS 5.8 for windows.
>
> Ryan
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