Re: Customer Order Status - 00000

Rejesh;
There are a number of possible issues involved on this...1. Does the order have the "In use" flag set to "Y"? It could be that someone was maintaining while loosing the connection to BPCS. If so, need to clear that condition before continuing on.2. Check that the order is not on credit limit hold or the customer on hold. If so, need to release from the credit condition.3. Did you post the "DS" (drop ship receive) on the PUR550 program and against the PO related to that drop shipment? If not, please do this.4. Did you execute the BIL650 (drop ship confirmation) program? this is the one that actually creates the records on the BBH / BBL file which are used by BIl500.5. If you did run BIL650, are there records on the BBH / BBL files for the customer order in question? If no, that is the problem. If yes, need to check some fields to make sure there is no corruption of some sort... check the workstation id on both files (it needs to be empty, meaning the order has not already been selected for billing)... check the "ready to invoice" flag...

I hope this help.
Regards, Jose Torres

From: rajesh.kamath@xxxxxxxx
To: bpcs-l@xxxxxxxxxxxx
Date: Wed, 27 Oct 2010 10:15:13 +0530
Subject: [BPCS-L] Customer Order Status - 00000

Dear All,

I am facing one problem. i.e one of the customer order (Drop ship) is not
appearing on Billing screen. It says no records found. When I saw in the ECH
file the status is "C" and In ECL file it has updated the received qty,
shipped qty correctly. In billed qty it is zero and but does not appearing
while doing the BIL500. Can anyone help how to fix this issue.

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