Re: Customer Item # & your Item # the same ORD150

Wendy...

Thanks for satisfying my curiosity. That's an interesting use for
information on the EIX that I had never considered.

I agree with you that the search order should be EIX first and then IIM
when option 2 is selected, since that's in effect what you're asking it to
do. Maybe some knowledgeable Infor person who reads this list regularly
might have some thoughts...hmmm?

Regards,
Phil C



"Bunch, Wendy" <wbunch@xxxxxxxxxxxxxx>
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Re: [BPCS-L] Customer Item # & your Item # the same ORD150






Until now - we have had in the Customer Master ACR100 - the field Allow
Cust X-Reference set to a 2 - must use Cust X-Ref.

The reason for wanting to use the EIX cross reference - even if numbers
the same - Description - the IIM Item Master has our internal Description
used for various internal and external reports - while the Description
fields in the EIX Cross Reference can be Customer and Ship to location
specific and set to what the customer requests or requires to see -
(Labels, Invoicing, etc.)

What surprises me is when the Customer Master ACR100 Allow Cust
X-Reference was set to a 2 - it lets you enter an exact part match in EIX
Cross Reference. But when you go to enter and order in ORD700 - then
tells you it cannot find the part in Cross Reference and will not let you
continue. If it is going to error out in ORD - why did it let me enter it
without a warning in EIX?

Also I don't understand why, when entering ORD - program wise - first look
to see if record is in EIX and if not then go to the IIM -- why does it
look at IIM first?

For a stop gap - this one Customer we are trying switching the ACR100
field to a 1 to allow either IIM or EIX and changing for now our Internal
IIM description of the parts.

The Include Exclude stuff is a little confusing - is worded one way in
ACR100 and the opposite way in EIX - but we've confirmed we're going the
right direction with them.

The ACR100 being set to a 2 for all the customers was one of those fields
when BPCS was set up - said to fill in that way and over the years no one
had questioned it or even noticed it - just on the instructions for
Customer set up to fill in that way. I'm sure there are many settings
that way.

Wendy Bunch
Cost Accountant
Wabash Technologies
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