Genyphyr and Esra,
We are an Infor Partner and can provide performance analysis and capacity planning services for Infor clients and prospects to help you understand how and why your system is performing. Please contact us or your Infor sales rep to learn more about how these services can be acquired at no charge....
RYJAC Computer Solutions, Inc.
your IBM Infrastructure Partner
Mitch Kleinman
18851 Bardeen #225
Irvine, CA 92612
tel: 949-253-9550
fax: 949-253-9556
mitchk@xxxxxxxxxxxxxxxxxx
AIM: mitchrcs
-----Original Message-----
From: bpcs-l-bounces+mitchk=ryjacsolutions.com@xxxxxxxxxxxx [mailto:bpcs-l-bounces+mitchk=ryjacsolutions.com@xxxxxxxxxxxx] On Behalf Of bpcs-l-request@xxxxxxxxxxxx
Sent: Tuesday, September 11, 2007 10:00 AM
To: bpcs-l@xxxxxxxxxxxx
Subject: BPCS-L Digest, Vol 5, Issue 161
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Today's Topics:
1. subject: pick release ver 6.1 release 02 poor response time
(Genyphyr Novak)
2. Re: BPCS-L Digest, Vol 5, Issue 160 (Thomas Bihun)
3. Std. Move & Queue calculations (Don Cavaiani)
----------------------------------------------------------------------
message: 1
date: Mon, 10 Sep 2007 14:52:56 -0500
from: "Genyphyr Novak" <Genyphyr.Novak@xxxxxxxxx>
subject: [BPCS-L] subject: pick release ver 6.1 release 02 poor
response time
Hi Esra,
There can be a huge number of reasons for slow performance in a specific
program. Normally if you have a support contract with Infor, we would
ask you to call in a support incident. The support team would start by
asking a series of questions to better understand the exact nature of
the performance problem, and most likely would ask you to create a DBMON
file for us to analyze the SQL optimization, since your release uses SQL
to access the database.
The problem could be due to a missing IBM PTF, requirement for a
different logical file to improve the SQL optimization, file corruption,
duplicate records, machine configuration with regards to SQL, system
configuration, or even a change to the way that BPCS has been
configured, etc..
It is not good to just 'shoot in the dark' on performance issues, trying
'this and that' to 'hope you fix it' as you can spend a lot of time
and/or money for no benefit. It is best to get a professional analysis
done to determine the true root cause of the problem (down to the single
SQL statement if necessary), and then take proper corrective action
based on that performance analysis.
If you do not have a support contract with Infor, you can also contract
an Infor consultant to come onsite to analyze the problem for you.
Thank you,
Genyphyr Novak | Senior Architect, ERP LX Architecture | Infor |
genyphyr.novak@xxxxxxxxx
subject: [BPCS-L] pick release ver 6.1 release 02 poor response time
Hi,
I using BPCS ver 6.1 release 02, could you please help me why our
pick release have poor response time? for example to processing 60order
needs more than 2 hours....
Please help me to solved this problem....
Thanks
Esra.M
------------------------------
message: 2
date: Mon, 10 Sep 2007 22:13:14 -0500
from: "Thomas Bihun" <tabihun@xxxxxxxxxxx>
subject: Re: [BPCS-L] BPCS-L Digest, Vol 5, Issue 160
I have had the pick release program take 30 minutes for one order. I have
called Infor and they advised me to reset a couple of fields in the customer
and address master files. These fields if turned on would call an embedded
SQL program in OLM735B of the pick release process. The fields are called
Auto packaging and the packing required fields. Turning these off and the
pick release program ran less then a minute.
I belive this is the answe.
Tom
Thomas A. Bihun MBA, CFPIM
tabihun@xxxxxxxxxxx
From: bpcs-l-request@xxxxxxxxxxxx
Reply-To: bpcs-l@xxxxxxxxxxxx
To: bpcs-l@xxxxxxxxxxxx
Subject: BPCS-L Digest, Vol 5, Issue 160
Date: Mon, 10 Sep 2007 12:00:03 -0500
Send BPCS-L mailing list submissions to
bpcs-l@xxxxxxxxxxxx
To subscribe or unsubscribe via the World Wide Web, visit
http://lists.midrange.com/mailman/listinfo/bpcs-l
or, via email, send a message with subject or body 'help' to
bpcs-l-request@xxxxxxxxxxxx
You can reach the person managing the list at
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When replying, please edit your Subject line so it is more specific
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*** NOTE: When replying to this digest message, PLEASE remove all text
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Today's Topics:
1. Re: pick release ver 6.1 release 02 poor response time
(Indah Kurniaty)
2. pick release ver 6.1 release 02 poor response time (Frank Shaw)
----------------------------------------------------------------------
message: 1
date: Mon, 10 Sep 2007 13:24:26 +0700
from: "Indah Kurniaty" <indah.kurniaty@xxxxxxxxx>
subject: Re: [BPCS-L] pick release ver 6.1 release 02 poor response
time
Hi Esra,
I'm using same version with you.
Did the problem only happen for order processing ?
What server do you use ? AS/400 / HP server / etc .. ?
I ever faced poor response time 2-3 years ago.
After IBM technical guy did some performance checkup, he found that
specification of IBM AS/400 machine wasn't suitable with interactive
needs.
Regards,
Indah
------------------------------
message: 2
date: Mon, 10 Sep 2007 15:38:11 +0800
from: "Frank Shaw" <frank.shaw@xxxxxxxxxxxx>
subject: [BPCS-L] pick release ver 6.1 release 02 poor response time
Hi,
I using BPCS ver 6.1 release 02, could you please help me why our pick
release have poor response time? for example to processing 60order needs
more than 2 hours....
Please help me to solved this problem....
Thanks
Esra.M
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hi Esra
It could also be as a result of a program object increasing in size to
over 16mb.
If this is the case you either have to recompile the program or restore
from a backup version of the program.
Regards,
Frank Shaw
Clover Information Services
Tel: +27 11 758 5380
Mobile: +27 82 451 0256
Fax: +27 11 758 5300
Email: frank.shaw@xxxxxxxxxxxx
------------------------------
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