Dear User Community, Since the implementation of 8.2.1 some 9 months ago, we have experienced an ongoing, monthly problem in Debtors, resulting in an imbalance between our Statements and the Age Analysis. It appears that when opening closed 'Debtors Items' via a negative payment or generally when processing a negative payment the remaining amount on the RAR is not updated correctly. I have not been able to replicate the problem, but can clearly see the problem in the RAR file. Attached excerpt of RAR file with problems. If anyone has had a similar problem, or can offer any suggestions, it would be much appreciated. Kind regards, Kathy Hart ROI Technologies Office tel. (011) 476-8817 Office fax. (011) 476-7370 Cell no. 082 856 5543
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