Re: Pick Slip Release (ORD550) not available; Pick Slips are Printing

Do you do a Pick PRINT (ORD560) after doing a Pick RELEASE (ORD550)? 
Even if you don't need the paper, the system needs to go through the
process.  You may also need to do Pick Confirm (ORD570).
--> There may be a way to change the system parameters to not require
these, perhaps one more knowledgable than I can enlighten us.

For reasons I have not yet figured out, BPCS uses "workstation data
areas" to control many functions.  There is a data area (probably in
BPCSF) called ORxxxxxxxxx, where xxxxxxxxx is the workstation name. 
The programs change positions in the data area to reflect progress
through the steps of a function (such as picking orders).

You can use option SYS993 (on the File Resets menu in my version) to
check on the status of the various data areas related to a
workstation, and to reset the workstation.  If this is the problem,
resetting the workstation data area should take care of it.

If this doesn't help, please press F1 on the message and post the
details, as well as any relevant messages in job log from the job, and
the data area (DSPDTAATA).

Hope this helps.

On Wed, 1 Dec 2004 09:43:35 +0800, kylea.white@xxxxxxxxxxxxx
<kylea.white@xxxxxxxxxxxxx> wrote:
> 
> 
> Hi all,
> 
> I have an issue where a company has recently switched from Post Ship
> Billing to Entering and picking the orders etc etc.  Each morning they
> complain to me that they can not get into Pick Slip Release as a message
> states "Pick Slip Release (ORD550) not available; Pick Slips are Printing".
> They are currently on an old 4.05 version of BPCS.
> 
> I checked the job queues and job logs and nothing seems to be stuck and
> nothing seems to have fallen over - no jobs running.


> 
> Does anyone have any idea why the users would be getting this error message
> when attempting to run this option.  The users tell me that when they get
> the message they will go to another session and select the option and it
> will work - but the next time they go to that session they get the message
> again.  Any suggestions???
> 
> Even if you could tell me how to unlock the entries that would be great.
> 
> There is no source or query tools on their AS/400 so things are a little
> limited (thank goodness for DFU).
> 
> Note:  They use a product called NewLook (GUI screen) that sits over the
> top of BPCS
> 
> Regards,
> 
> Kylea White
> Technical Consultant
> KAZ Technology Services
> Switch: +61 8 6212 0100
> Fax:      +61 8 6212 0101
> Email     kylea.white@xxxxxxxxxxxxx
> Web      www.focalsystems.com.au
> 
> A KAZ Technology Services Company - visit our website at
> http://www.kaz-group.com
> 
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-- 
Tom Jedrzejewicz
tomjedrz@xxxxxxxxx