Re: Credit Check Fail?

Sounds like you have system and customer options set for no credit check or 
check credit limit at order entry only. You may want to change those options 
to check at pick release only or both order entry and pick release. Are you 
certain about which customer number? If there are multiple customers in your 
hierarchy schema, I believe it uses the "A/R" customer number from the order 
header.
Regards, Larry



In a message dated 1/10/2003 3:04:15 AM Central Standard Time, cylim@kcc.com 
writes:


> Subj:Credit Check Fail? 
> Date:1/10/2003 3:04:15 AM Central Standard Time
> From:<A HREF="mailto:cylim@kcc.com";>cylim@kcc.com</A>
> Reply-to:<A HREF="mailto:bpcs-l@midrange.com";>bpcs-l@midrange.com</A>
> To:<A HREF="mailto:bpcs-l@midrange.com";>bpcs-l@midrange.com</A>
> Sent from the Internet 
> 
> 
> 
> Dear All,
> 
> Have anyone experienced this issue before? The customer account supposed to
> be locked, the available credit is in negative value, and so does the 
> oldest
> unpaid invoice has already exceeded the grace period given. Somehow for 
> some
> unknown reasons, when the sales order is entered into the system, the order
> can be processed via pick release/pick confirm and invoice release. That's
> strange. In the ECH, the credit hold flag CHCRDH is '00'. 
> 
> I could not find any similar incidents or anything like that in SSA GT
> knowledge base. Any help is appreciated. Big thanks to everyone. 
> 
> Regards,
> Lim, ChangYang
> Business Analyst
> 
>