RE: CEA Account Inquiry problem in BPCS 6.1.1

["Bird, Richard" <rbird@xxxxxxxxxxxxxxxx>]

We had the same issue some time ago. There is a patch for the client that 
corrects it. I don't remember the BMR number but it must be installed on the 
client.

 -----Original Message-----
From:   Dee Westerfield [mailto:dwesterfield@neo.rr.com]
Sent:   Wednesday, October 23, 2002 9:57 PM
To:     bpcs-l@midrange.com
Cc:     peg_whitehurst@norwalk-furniture.com; 
julie_gimperling@norwalk-furniture.com; Diana Westerfield
Subject:        CEA Account Inquiry problem in BPCS 6.1.1

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We are having a problem with account inquiry in CEA ending.  This can happen 
when pressing the execute button or double clicking to drill down.  After 
double clicking or hitting execute the screen (application) just disappears.  
The session manager is still active and other BPCS processes may still be 
active.  If you try to re-execute the inquiry,  it is locked and you have to go 
into CEA970 to unlock it.  We have two machines this is happening with - one a 
laptop running WIN2000 -  the other a desktop running WIN95.  Out of 6 CEA 
users these are the only two having a problem.  All are connecting using a 
native TCPIP connection.  We are running Client Express and the 400 is at 
version 5.1.  The joblogs on the 400 don't show anything abnormal.

I would appreciate any suggestions.

Thank you,

Dee Westerfield

Norwalk Furniture Corp.
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