Re: Credit note number changed to original invoice number - by some program

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Michal,
When the  credit was created, did someone specify the original document the
credit was to be applied against? When invoiced, it autoapplies the credit.
Dont recall the SIH/SIL effects but in RAR it shows up under the original
invoice same as a payment. This is fairly standard if you are using original
document to populate an RMA and its subsequent credit.
Regards, Larry



In a message dated 9/24/2002 9:35:56 AM Pacific Daylight Time,
mjablonka@mladaboles.faurecia.com writes:


> incredible bug, we printed credit notes but at one moment some programm has
> changed document numbers in  SIH, SIL, RAR, RTX files
>
> we found huge problem in data linked to invoicing - all files SIH, SIL,
> RAR, RTX concerned. We use separate document sequence for invoices and
> credit notes. I have many credit notes printed on paper with correct
> number, but when I look in SIL, SIH etc the records do not exists, there
> are duplications of records of original invoice. Also when I look to backup
> the records had correct number but every time changed to original invoice
> numbers - which programs update SIL, SIH, RAR files. How can this happen. I
> am completely lost in searching the source of problem, this has never
> happened before also any SQL was not used.
>
> did someone met the same problem?
>
> Have a nice day
>
> Michal
>
> _______________________________________________