RE: Credit note number changed to original invoice number - by some program

[DeeDee Virgei <DeeDee.Virgei@xxxxxxxxxxxxxx>]

Hi,

We had a similar incident a while back - I just remembered that  it had
something to do w/ the way BPCS linked the RAR to the SIH and/or SIL.  The
problem occurred if more than one credit existed under the same invoice
number, the 1st invoice number was captured/used...  I think we fixed it
ourselves by adding logical files w/ order number included as part of the
key.  Sorry, can't remember much more than that.

DeeDee Virgei
Nelson Stud Welding, Inc.
7900 West Ridge Rd
Elyria, OH 44036

 -----Original Message-----
From:   mjablonka@mladaboles.faurecia.com
[mailto:mjablonka@mladaboles.faurecia.com]
Sent:   Tuesday, September 24, 2002 12:29 PM
To:     bpcs-l@midrange.com
Subject:        Credit note number changed to original invoice number - by
some program

incredible bug, we printed credit notes but at one moment some programm has
changed document numbers in  SIH, SIL, RAR, RTX files

we found huge problem in data linked to invoicing - all files SIH, SIL,
RAR, RTX concerned. We use separate document sequence for invoices and
credit notes. I have many credit notes printed on paper with correct
number, but when I look in SIL, SIH etc the records do not exists, there
are duplications of records of original invoice. Also when I look to backup
the records had correct number but every time changed to original invoice
numbers - which programs update SIL, SIH, RAR files. How can this happen. I
am completely lost in searching the source of problem, this has never
happened before also any SQL was not used.

did someone met the same problem?

Have a nice day

Michal

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