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We are at 405CD and are considering beginning the dunning process for our customers. Reading through the docs it says that Office Vision is used for the letters. Seeing as OV is uninstalled when upgrading OS400 to V5R1, I see this as a dead end road. We are currently at V4R5, but will most likely soon upgrade. What other options have people used to do this process without OV? It seems to me I should be able to use Mail Merge and Microsoft Word, but I'd be going without BPCS' help, true? Bill
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