RE: Credits for customer returns

[Mike.Burgess@xxxxxxxxxxx]

We are on V 6.1.01 Full Client Server

we had to create a separate price list which contains net pricing, now we
do not have to key in all the pricing when doing credit memo's we just
change the pricing customer to the net pricing price book we created.




                    Mark Bazer
                    <mbazer@dynomer        To:     bpcs-l@midrange.com
                    ch.com>                cc:
                    Sent by:               Subject:     RE: Credits for 
customer returns
                    bpcs-l-admin@mi
                    drange.com


                    10/12/2001
                    01:55 PM
                    Please respond
                    to bpcs-l






We are on v 6.02 mix mode on the AS/400 v4r5.

Our problem is with processing credits for customer returns. We use order
class 7 - credit memo / debit memo, order type 1 -- regular order. We enter
the items with negative quantities and when we click on "validate" BPCS
returns the list price from the item master. It does not use the pricing
logic that it uses when we enter orders. Because of this, credits have to
be
entered with the customer's purchase price keyed into the line item -- a
lot
more work than it should be. Most of our prices are determined by price
types 1 (customer/item), 3 (item alone) or 4 (discount code/customer). We
do
not use promotions & deals.

Any suggestions would help!

Thanks,
Mark Bazer
Dyno Merchandise
Pompano Beach, FL

mbazer@dynomerch.com


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