RE: Credits for customer returns

[Mark Bazer <mbazer@xxxxxxxxxxxxx>]

We are on v 6.02 mix mode on the AS/400 v4r5.

Our problem is with processing credits for customer returns. We use order
class 7 - credit memo / debit memo, order type 1 -- regular order. We enter
the items with negative quantities and when we click on "validate" BPCS
returns the list price from the item master. It does not use the pricing
logic that it uses when we enter orders. Because of this, credits have to be
entered with the customer's purchase price keyed into the line item -- a lot
more work than it should be. Most of our prices are determined by price
types 1 (customer/item), 3 (item alone) or 4 (discount code/customer). We do
not use promotions & deals.

Any suggestions would help!

Thanks,
Mark Bazer
Dyno Merchandise
Pompano Beach, FL

mbazer@dynomerch.com