email@example.com writes: > My assumption is there has been > some type of user error, e.g. session failure without notifying IT, or a > program bug. In my first post I explained the problem with a specific type of BPCS bug & alluded to how the departmental processing is done that can lead to inconsistencies in the data. I have been in the habit of checking contents of JOBLOG area regularly & DSPLOG to see if there were user failures without notifying IT, or user failures in which a wrong reply was taken. I have also added a report listing all the data areas in which BPCS stores work in process batches so that I can see which ones have garbage settings indicating an abnormal termination ... sometimes a crash that is not repaired properly can lead to another crash the next time the same kind of work is done from the same work station. This is especially true for Shipping & Billing & Labor Ticket input. Some companies can have a systemic problem in how they respond to common recurring problems. All too often when there is an abnormal termination, the data LOOKS OK to the users involved, so they sigh relief & move on with their work, but unbeknownst to them there is some debris associated with the problem that is like a time bomb that will cause another abnormal termination in the future in which the results will not be as pleasant. Thus IT needs to know how to locate time bomb debris before it explodes. Example ... after shipping for the day, the shipping clerk informs accounting that they are done for the day's shipping, then goes into customer orders to view what is to be done the next day, but it so happens that one of those customer orders is involved in two consecutive day's shipments. The fact that the shipping clerk is in the customer order means that billing does not happen correctly on that order. Depending on the accounting department understanding of the error messages, the billing might not get done at all on that order, but then this messes up the next day's activities. This is a problem with corporate education, more than user error. MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac) AS/400 Data Manager & Programmer for BPCS 405 CD Rel-02 mixed mode (twinax interactive & batch) @ http://www.cen-elec.com Central Industries of Indiana--->Quality manufacturer of wire harnesses and electrical sub-assemblies - fax # 812-424-6838 +--- | This is the BPCS Users Mailing List! | To submit a new message, send your mail to BPCS-L@midrange.com. | To subscribe to this list send email to BPCS-L-SUB@midrange.com. | To unsubscribe from this list send email to BPCS-L-UNSUB@midrange.com. | Questions should be directed to the list owner: firstname.lastname@example.org +---
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