Re: ORD508 printing

There is a BMR for this problem with Order Acknowledgement printing in batch
not using the workstation settings. You can call the Helpline about this or
check on
OGS for the BMR number.

To work around, each user in their Order Entry preferences F15, if they are
set up for Batch job submission, they MUST leave the PRINTING set to
'Interactive'.

Since the ORD job will already be running in batch, the printing will also
run in batch.

What happens when you have them both set to batch is that a second batch job
is submitted away from the first batch job, and the job is losing the
workstation name, so it can't find any workstation settings and therefore it
uses the defaults in SSASYS for printing. This is a bug.

Thanks

Genyphyr Novak
SSA Global Technologies


----- Original Message -----
From: "Michael Ozanne" <mozanne@midori-no-ryu.demon.co.uk>
To: <BPCS-L@midrange.com>
Sent: Monday, December 18, 2000 6:49 PM
Subject: Re: ORD508


> In message <2EC80AB85968D3119D22009027912CEA012E0D05@mailserver.scc-
> inc.com>, Christine Roman <ChristineR@scc-inc.com> writes
> >
> >
> >We are on BPCS 6101 mixed mode running on an AS400.  We are having
problems
> >with order acknowledgement documents going to a default BPCS outque
instead
> >of the outque specified in the user's workstation settings.  The default
> >outque is the one defined in the system control data area.  This does not
> >happen to every user, nor does it happen to every order being processed.
> >Any help would be appreciated.
>
> You need to discover the job descriptions used for the prints that go to
> the wrong queue. Then check the spool file controls within the job
> description. Use WRKOBJ for ORD508O and look for a file of type PRTF. Is
> there more than one in the users library list? The one highest up will
> control the output queue used. Check the device and output queue
> parameters within the prtf. Are you using tools like ROBOT, someone may
> have set a configuration which diverts the spool file from its expected
> destination. Use wrkobj for ord508* and look for duplicate program names
> in the user library list, someone may have modified objects in their
> library list.
>
>
>
>
> --
> Michael Ozanne


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