(no subject) -- BPCS-L

Folks,

Looks like we're having a problem with Peter's e-mail, but we're looking into 
it.  Here is his uncommented response that was too large...

Dean
>  
>  In a message dated 10/27/00 8:37:33 AM Eastern Standard Time, 
>  owner-bpcs-l@midrange.com writes:
>  
>  Dean,
>  One last comment on this subject.
>  The Global Guide Groups are a collection of representatives of some of our
>  largest Global clients in the various vertical markets.  They represent a 
huge
>  part of our business.  We cannot include every customer in these groups.  
It
>  would not be possible.  However, there is a standard procedure for getting
>  enhancements included in to future releases which is open to all OGS
>  subscribers:  The 'E' BMR.  These enhancement BMR's are reviewed for each 
> new
>  version/release.  V8 is no exception, and there are many 'E' BMR's 
included.
>  
>  I hope this clears up any misunderstandings.
>    
>  Peter
>  >  
>  >  
>  >  
>  >  Folks,
>  >  
>  >  I haven't had time to attend to my "bounces" lately, and just found 
this.
>  >  The author was Peter Greenfield and the post regarded my comment that 
we 
>  had
>  >  not been asked about V8.  It was too long due to his quoting my long 
> winded
>  >  self and the inclusion of more of that MIME stuff.  My comments are 
>  inline...
>  > 
>  >  
>  >  
>  >  > Dean,
>  >  >  You are correct in your assumption that input for V8 is now 
complete.  
> 
>  > You
>  >  are
>  >  >  however incorrect in your statement that we did not ask.
>  >  >  We have, since late last year, been holding meetings with "Global 
> Guide
>  >  Groups"
>  >  >  to solicit input.  These groups are representations of the vertical
>  >  industries
>  >  >  which we support.  Their input, plus a host of "E-BMR's", other 
input 
>  > from
>  >  the
>  >  >  field, and some technical input from within have all been included 
in 
>  the
>  >  V8
>  >  >  product.
>  >  
>  >  I meant that no input was solicited from members of this group.  At 
least
>  >  none that spoke up in opposition to your quoted statement of mine.  I 
> would
>  >  submit that if your "Global Guide Groups" didn't include a single one 
of 
>  the
>  >  nearly 400 member companies of this list (who obviously are Internet-
> savvy
>  >  enough to find it and become members), you're listening to the wrong 
>  people.
>  >  If you'll remember, similar focus groups demanded V5 yet did not demand 
>  that
>  >  it be Y2K compliant.  You cannot be "vertical" to everyone, nor can you
>  >  please all of them.
>  >  
>  >  >  More so than ever before SSA GT is now listening to it's customers.  
> We 
>  > DO
>  >  >  recognize that without them we are nothing.  This may have come as a
>  >  revelation
>  >  >  to some of the "Old School" a little too late, however, the new 
>  > management
>  >  > and the staff are only too aware of this now.
>  >  
>  >  We can only hope.
>  >  
>  >  >  I urge you and any of the other subscribers to visit  www.SSAGT.com 
> and
>  >  read
>  >  >  the material there regarding the new visions of our company, and to 
> get
>  >  the real
>  >  >  deal on who really owns us.
>  >  
>  >  We shall.
>  >  
>  >  >  As one of the SSA GT contributors to this list I accept your apology.
>  >  This is a
>  >  >  great forum for discussion, and I realize that there is, and always 
> will
>  >  be,
>  >  >  some amount of criticism of our company.  I hope that the SSA'ers who
>  >  contribute
>  >  >  to the list can help remove some of the problems.  However, this list
>  >  should not
>  >  >  be seen as a formal route into SSA GT.  Any real problems/issues 
> should 
>  > be
>  >  >  addressed directly with SSA GT either through your normal account 
>  teams, 
>  > or
>  >  >  through the help line.
>  >  
>  >  Genyphyr and yourself have already done quite a bit to dispel criticism 
> of
>  >  SSA.  As I said, a lack of information generates doubt and foments 
rumor.
>  >  You will note that we often refer people to OGS here, and concur that 
>  BPCS-L
>  >  should not be the ultimate stop for up-to-date information about BPCS.
>  >  
>  >  If I might get on my soapbox and make a suggestion about the latter, 
IMHO.
> 
>  >  Other than the FTP site (which requires an ID and password), there is 
>  > nothing
>  >  on the client version of OGS that would directly benefit someone that 
>  wasn't
>  >  paying their license fees.  However, such nonpaying clients might see 
> what 
>  > is
>  >  available in the way of BMR's there and decide to buy in to receive the
>  >  benefits.  Why not open up the BMR scanning function to everyone?  You 
>  might
>  >  just pick up a few more "paying customers"...
>  >  
>  >  Regards!
>  >  
>  >  Dean Asmussen
>  >  Enterprise Systems Consulting, Inc.
>  >  Fuquay-Varina, NC  USA
>  >  E-mail:  DAsmussen@aol.com
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