SSA Responds to V8 ( was: BOUNCE Message too long (>10000 chars))

Folks,

I haven't had time to attend to my "bounces" lately, and just found this.  
The author was Peter Greenfield and the post regarded my comment that we had 
not been asked about V8.  It was too long due to his quoting my long winded 
self and the inclusion of more of that MIME stuff.  My comments are inline...


> Dean,
>  You are correct in your assumption that input for V8 is now complete.  You 
are
>  however incorrect in your statement that we did not ask.
>  We have, since late last year, been holding meetings with "Global Guide 
Groups"
>  to solicit input.  These groups are representations of the vertical 
industries
>  which we support.  Their input, plus a host of "E-BMR's", other input from 
the
>  field, and some technical input from within have all been included in the 
V8
>  product.

I meant that no input was solicited from members of this group.  At least 
none that spoke up in opposition to your quoted statement of mine.  I would 
submit that if your "Global Guide Groups" didn't include a single one of the 
nearly 400 member companies of this list (who obviously are Internet-savvy 
enough to find it and become members), you're listening to the wrong people.  
If you'll remember, similar focus groups demanded V5 yet did not demand that 
it be Y2K compliant.  You cannot be "vertical" to everyone, nor can you 
please all of them.

>  More so than ever before SSA GT is now listening to it's customers.  We DO
>  recognize that without them we are nothing.  This may have come as a 
revelation
>  to some of the "Old School" a little too late, however, the new management 
> and the staff are only too aware of this now.

We can only hope.

>  I urge you and any of the other subscribers to visit  www.SSAGT.com and 
read 
>  the material there regarding the new visions of our company, and to get 
the real
>  deal on who really owns us.

We shall.

>  As one of the SSA GT contributors to this list I accept your apology.  
This is a
>  great forum for discussion, and I realize that there is, and always will 
be,
>  some amount of criticism of our company.  I hope that the SSA'ers who 
contribute
>  to the list can help remove some of the problems.  However, this list 
should not
>  be seen as a formal route into SSA GT.  Any real problems/issues should be
>  addressed directly with SSA GT either through your normal account teams, or
>  through the help line.

Genyphyr and yourself have already done quite a bit to dispel criticism of 
SSA.  As I said, a lack of information generates doubt and foments rumor.  
You will note that we often refer people to OGS here, and concur that BPCS-L 
should not be the ultimate stop for up-to-date information about BPCS.

If I might get on my soapbox and make a suggestion about the latter, IMHO.  
Other than the FTP site (which requires an ID and password), there is nothing 
on the client version of OGS that would directly benefit someone that wasn't 
paying their license fees.  However, such nonpaying clients might see what is 
available in the way of BMR's there and decide to buy in to receive the 
benefits.  Why not open up the BMR scanning function to everyone?  You might 
just pick up a few more "paying customers"...

Regards!

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-mail:  DAsmussen@aol.com
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