Re: SSA GT Official Policies

I had promised an update to this list and had every intention of posting it to
the entire list.  Quite frankly after the reaction I got from my CISC/RISC key
response I have chosen not to post it.

All of us that have decided to stay with SSA GT did so because we believe in the
software and we believe there is a future here.  Staying with SSA GT was a very
conscious decision on my  part.  So unfortunately, I take SSA GT  being called
liars, cheats etc..   very personally .   I find the attacks on SSA GT by some
of the individuals on this list, self serving, callus and destructive  (I am
only speaking for myself now).  I  am therefore no longer willing to give out
any information on this open forum.

 If you would like the update I have prepared, please send an e-mail to
kmiller@ssax.com.  In the email send me your name, the company you work for and
a phone number, this is required information if I am to send you the update.  I
want to be able to verify who I am sending the information to, I will not call
you unless asked to.  If you have a specific question please send it along, if
it is not addressed in my current response,  I will address it individually.  I
travel a lot and have a lot of responsibilities so be patient, I will respond to
you as soon as I can.

Kari Miller
Director NA Business Consulting
SSA GT






"Chick Doe" <Cdoe@barton-instruments.com> on 10/12/2000 09:21:51 PM

Please respond to BPCS-L@midrange.com

To:   BPCS-L@midrange.com
cc:    (bcc: Kari Miller/SSA/US)
Subject:  Re: license contracts (was: Is it possible to crack the BPCS      Key
      logic?  )



dear ms novak
everything that you say about contacting the lawyers is correct as is your
statement that the opinions stated in this forum are not official policies of
SSA GT.

but there seems to be a noticeable silence from SSA GT as to what their official
polices are. we have had more than one posting from more than one alleged client
stating that SSA GT was reviewing / renegotiating  existing contracts. i have
also been told that SSA GT has not renewed any affiliate contracts.  of probably
more immediate concern is that many clients probably have OGS contracts that
have either expired or will be expiring soon. we are all in the process of
preparing our 2001 budgets. where do we get information on OGS renewal options,
prices, etc.? where do we get information on what has ben referred to as BPCS
version 8?

i believe that SSA GT should take the initiative and give us a rather detailed
statement of what the SSA GT organization looks like and what we should expect
from it. as i mentioned before, the silence has been noticeable.

you claim to be 'just a techie' but somehow i suspect that you have a few
informal lines of communication that you use to pas on this request. try it,
let's see how customer oriented SSA GT really is.  this is in no way a personal
attack. i do appreciate  the information that you offer this forum. but let's
get the three piece suit guts involved!

sincerely
chick doe
barton instrument systems

>>> novakg@ssax.com 10/12/00 11:51AM >>>
RE: Is it possible to crack the BPCS Key logic?Hello,

Sorry to bore some of you with yet one more response on this threadbare thread,
but if certain people keep tossing out lies and/or accusations about SSA GT and
various contract legalities, they really should be corrected to avoid confusion.
I have a feeling the people doing these alarmist postings are NOT actual BPCS
customers but are some very recently soured grapes. (Note the lack of full names
and/or company affiliation on their posts).

If you have legal questions, accusations or rumors to confirm I suggest you
contact the contractual departments (Finance and Administration) at SSA GT in
Chicago. The main number is 312-258-6000. Take option 8 and you will go directly
to someone who can answer your questions. Please leave the techies on this list
group alone. The people montitoring this list from SSA GT are mostly
programmers, HelpLine, field application consultants and various R&D managers -
not the contracts department or lawyers. If you want legal answers, I suggest
you phone that department. This list server is NOT an official means of
communication between SSA GT and our customers. Opinions express by SSA GT
employees on this list are just that.

Unless you were otherwise informed, SSA GT has assumed the contract you had with
SSA. SSA GT must therefore honor those contracts.

Back to real matters of BPCS software and how it works (or doesn't work or
should work) ....I now return you to your regularly scheduled list server......

Thanks

Genyphyr Novak
SSA GT


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