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Ver 6.0.04 April 98 cum, mixed mode.
Our users sometimes get stuck in order entry after all the line items have been
entered.  When the user posts the order, the credit check screen comes up.  When the user F6's to accept, it goes back to the line item screen.  This goes on
forever.  The only way out of the order is to F12 and lose the order.  When that
happens, the user enters everything again, and all is fine.  Any ideas?  It's
driving the users crazy.
 
Check that the order type and class are not changed by mistake as they are entering the order, some order type and/or classes don't allow to take the order if it is going to go on hold.
 
It happened to one of my clients and it drove me bananas until I realized what was happening.
 
Regards,
 
Ruben Mirensky



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