Re: AS/400 Client Access Problem

["Genyphyr Novak" <novakg@xxxxxxxx>]

Have you tried contacting IBM about PTFs? Drag and drop letting a page
disappear sounds like a bug.

Thanks

Genyphyr Novak
SSA

-----Original Message-----
From: Andreas.KOPP@de.imp-group.com <Andreas.KOPP@de.imp-group.com>
To: BPCS-L@midrange.com <BPCS-L@midrange.com>
Date: Tuesday, March 07, 2000 1:24 AM
Subject: AS/400 Client Access Problem


>No ideas to solve this problem?
>
>Andreas
>
>---------------------- Forwarded by Andreas KOPP/Engineer/WL1/DE/IMP on
>07.03.2000 07:33 ---------------------------
>
>
>Andreas.KOPP@de.imp-group.com on 02.03.2000 08:36:00
>
>Please respond to BPCS-L@midrange.com
>
>To:   BPCS-L@midrange.com
>cc:    (bcc: Andreas KOPP/Engineer/WL1/DE/IMP)
>Subject:  AS/400 Client Access Problem
>
>
>
>
>Dear all
>we often need to download spooled files because people want to work with
>them in Excel, Access or wherever.
>With the AS/400 Client Access we tried to do it in two ways:
>1) Using "drag and drop" - just move the spooled file from the AS/400
>Operations Navigator Window to the desktop
>2) View the Spooled file with the Viewer and then print (i.e. use an
>installed printer with the setting "print into a file")
>
>In principle both ways work but
>   Using way 1) the last and only the last page of the report (i.e. of the
>   spooled file) is missing. If the report is only one page long it works.
>   Example for everyone to test: To create cycle count worksheets run
>   INV310 and BPCS creates two lists in the spool, INV531O1 and INV531O2.
>   If you try to download INV531O1 with drag and drop you'll see that the
>   last page is missing on the created textfile on the desktop. In my
>   opinion there is a problem with a control character, maybe with the
>   >>End of Report<<
>   Using way 2) in the Viewer you can see the last page of the report
>   (which could be very interesting for the problem above). Moving the file
>   to a printer the created text file contains only control characters. I
>   was always told that I use a wrong printer. I tried more than 20
>   different printers but the problem is not solved yet.
>
>Note that this is only a problem concerning spooled files - we have no
>problem with  the download of physical files.
>The way to convert a spooled file to a physical file and do then the
>download is known but it's not the solution we're looking for! The users
>should be able to do a simple download with the Client Access.
>
>
>Maybe anyone has an idea how to solve one of the problems?!
>
>Regards
>Andreas
>
>
>
>
>
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