• Subject: Re: Connection Timeout/Reset by Peer while in GUI
  • From: andrew_murphy@xxxxxxxxxxxxxx (Andrew Murphy)
  • Date: Wed, 28 Jul 1999 13:41:22 +0100
  • Organization: Xyratex


We also used to experience this problem with both COM and OLM on 6.0.02PLF (we 
run
on an S20 AS/400 with everything on TCP/IP). We put in place a number of fixes:

1. Ensure that the BPCS deamons (SSATCP) run in their own subsystem (we called 
it
BPCSCS)
2. Create a new storage pool for the subsystem and keep this for client/server
tasks only
3. Create ORDERPOST and CEAPOST job queues and change OEAMNU and the ORDERPOST 
job
description accordingly (we also created an OLMPOST)
4. For users running across a telephone line, WAN or the Internet change the
timeout to 240 seconds instead of 120.
5. Ensure all clients have at least 32Mb

We achieved the above with help from SSA and now rarely experience timeout
problems. We have very few PCs with more than 32Mb so I am not sure that 64Mb
would make much difference - From our own experience I would say that the server
is the most likely cause of the problem although the network can contribute to 
it
as well (point 4 above).

Andrew Murphy
Teleplan
Havant, UK


Martyn Barratt wrote:

> We are also having time-out problems especially in order
> entry/maintenance. Can you please tell me what upgrades you made to your
> PC's? We currently have all PC's with 32 Mb and are considering
> upgrading to 64Mb. in the hope that it will solve the problem. I am
> extremely interested in your experiences.
>
> Martyn Barratt
> Mitsubishi (MHI Equipment Europe)
>
> >-----Original Message-----
> >From:  fkolmann@revlon.com.au [SMTP:fkolmann@revlon.com.au]
> >Sent:  Wednesday, July 28, 1999 3:29 AM
> >To:    BPCS-L@midrange.com
> >Subject:       Re: Connection Timeout/Reset by Peer while in GUI
> >
> >We are running NewZealand on an AS400 in Australia.  We had problems
> >with 6.02 sim to what you describe.  We upgraded our Client Access to
> >use TCP/IP and upgraded to 6.04., had to upgrade all the PCs as well.
> >We no longer get the timeouts, not really sure what solved the problem.
> >
> >"Gonzalez, Willie" wrote:
> >
> >>
> >>
> >> We are running BPCS 6.0.2 in a mixed mode environment. We are using
> >> Client Access version  V3R2M0 service level 55446.
> >>
> >> We have a single database running with multi countries accessing the
> >> database. We are experiencing connection timeouts and reset by peer
> >> errors, but only at one location and primary while accessing the COM
> >> order enter program. The timeouts have been occurring during the
> >> refresh of the database to the local workstation(which are Win/95) and
> >> also have occurred while opening or creating a customer order.
> >>
> >> Has anyone encountered this problem.
> >>
> >> Willie Gonzalez
> >> Phelps Dodge HPC
> >
> ><!doctype html public "-//w3c//dtd html 4.0 transitional//en">
> ><html>
> >We are running NewZealand on an AS400 in Australia.&nbsp; We had problems
> >with 6.02 sim to what you describe.&nbsp; We upgraded our Client Access
> >to use TCP/IP and upgraded to 6.04., had to upgrade all the PCs as
> >well.&nbsp;
> >We no longer get the timeouts, not really sure what solved the problem.
> ><p>"Gonzalez, Willie" wrote:
> ><blockquote TYPE=CITE>&nbsp;
> ><p><font face="Arial"><font size=-1>We are running BPCS 6.0.2 in a mixed
> >mode environment. We are using Client Access version&nbsp; V3R2M0 service
> >level 55446.</font></font>
> ><p><font face="Arial"><font size=-1>We have a single database running with
> >multi countries accessing the database. We are experiencing connection
> >timeouts and reset by peer errors, but only at one location and primary
> >while accessing the COM order enter program. The timeouts have been occurring
> >during the refresh of the database to the local workstation(which are Win/95)
> >and also have occurred while opening or creating a customer
> >order.</font></font>
> ><p><font face="Arial"><font size=-1>Has anyone encountered this
> >problem.</font></font>
> ><p><font face="Arial"><font size=-1>Willie Gonzalez</font></font>
> ><br><font face="Arial"><font size=-1>Phelps Dodge
> >HPC</font></font></blockquote>
> ></html>
> >
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