Re: SSA Help Support = education in how to use it -- BPCS-L

× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.

There is also an e-mail incident form on OGS on line - it works even better 
than a fax (because you can put screen prints and attach documents like 
joblogs to it, so they can start researching BEFORE they call you back). 
Check out OGS for a link that has a form to fill out that has all the 
required fields etc. in it, just like the fax form. They send you back an 
e-mail to verify it is received and give you an incident number via e-mail 
(no problem forgetting your number if you save your mail!!)

Thanks

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