Pricing - functional question

["Rick J. Carter" <rickcarter@xxxxxxxxxx>]

BPCS Mixmode V6.04

We are unable to apply special pricing to warranty and annual stock returns 
as the quantitiy or amount for calculating a special price needs to be a 
positive amount.
We are unable to tie these returns to a specific invoice, therefore when a 
return is made, unless overidden, the credited price is greater than the 
actual paid price.  For several customers, we have set up list price books 
with the prices for each part, however this process is cumbersome as we add 
new customers and new part numbers.  Does anyone have any possible 
solutions?  Please advise.  Thanks
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