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Roger
wrote:
I would suggest modifying the
help text for that program instead of the screen. The User could then
just press F1 to find out the information.
You
have users that actually use the Help text??
Al
wrote:
Thus
it can be a good idea to add some reminder text to User Menu right above or
below the text line for that menu option.
You
have users that actually read the screen??
Although I'm not an advocate of killing trees, sometimes doing a print
screen is a better option. Input the info into the fields and then do print
screen (or cut and paste for GUI) before hitting Enter. If the user has a hard
copy of the screen right in front of him/her, all decision-making is done,
therefore the chance for error much less. I've made up my own Procedures Manual
this way.
Susan
Kregar
Nistem
Corporation
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