Re: PC Lockup Problem w/V6 -- BPCS-L

The BRZ Home page seems to have disappeared, or they�ve renamed it.  But the
BPCS Resource Zone (which it refers to) is still active and can be found at:

http://208.12.98.115/index.htm

Attached is a list of the PC Lockup posts.

Bernard Burchell
bburchell@precosis.com.au

-----------------------------------------

From: Merrell, David <DAVEM@lucks.com>
Date: Thursday, September 10, 1998 5:37 PM
Subject: BPCS Lockup W95 desktop

We are new install of BPCS Full client server 6.02. We are finding a nagging
lockup on the client side (W95) when ever you get more that two BPCS
applications open. We are looking for a live installation that is having or
has had this problem and may know of the cause or a suitable work around.
Call or e-mail the me if you can help. Thanks much.

Dave Merrell
davem@lucks.com
206-674-7284

-----------------------------------------

From: Garry Jackson <garryj@us.ibm.com>
Date: Thursday, September 10, 1998 10:15 PM
Subject: Re: BPCS Lockup W95 desktop

Dave, could you give us specifics on the hardware you are using?  We are
also
implementing 6.02 C/S and have experienced occasional lockups, but it has
generally been due to a specific hardware (PC) situation or, less
frequently, a
specific BPCS program being run.  We've also run into rare cases where
TCP/IP using applications tangle up with each other and lock up the PC.  As
you know, BPCS, Lotus Notes, web browsers all are TCP/IP users and if you
are connected to a LAN and dialing up to a ISP at the same time, that can
cause a problem as well.

Your comment about two applications open at least opens the door to PC
resource problems.  We try to use at least P166, 32Mb RAM for a BPCS PC.

Garry C. Jackson
Sr. Consultant - IBM ERP Consulting and Implementation Services (SSA
Practice)
Email:  garryj@us.ibm.com     VM mail:  IBMUSM23(GARRYJ)
Office:     404-713-4359
Fax:         404-713-4359

-----------------------------------------

From: Merrell, David <DAVEM@lucks.com>
Date: Friday, September 11, 1998 1:11 AM
Subject: RE: BPCS Lockup W95 desktop

Garry:

We are using all IBM pc's that are at least 166's with 32 meg and some more
CPU and more memory. The users are not on the net and not dial up to an ISP.
We have tried to through resources at the problem and it does not seem to
reduce the number of lock ups. Having only two BPCS apps open seems to be
the only factor. The typical user has Outlook, one or two CA400 sessions
open, and BPCS.

Dave Merrell

-----------------------------------------

From: JALiberty@lozier.com <JALiberty@lozier.com>
Date: Friday, September 11, 1998 1:42 AM
Subject: RE: BPCS Lockup W95 desktop

Are you Unix, HP, Oracle?  We are part of a user group with this profile
and every member of the group has this same problem.
Most frequently occurs in Accounts Payable but does happen in other
apps.  The only solution we've heard so far is to use Windows NT>
We are currently working with SSA--have 4 client patches in house and
one of their techs here today-- to see if we can resolve this.  We've
dealt with it for a year!

-----------------------------------------

From: Graziano, Marie <mgraziano@badgermeter.com>
Date: Friday, September 11, 1998 2:20 AM
Subject: RE: BPCS Lockup W95 desktop

Take a look at all the INI files.  Check that record sizes are all less
than 100.  It could be that you are not hanging but reading all records
into memory.  Also, I do know that we hang only if we have a 16bit
application open or was opened.  We use ccmail and if the user has gone
into mail, closed it and then goes into CEA they will hang after a few
transactions.

We also are using TCP/IP and in the workstation settings make sure that
the timeout is set to 90.

Mgraziano@badgermeter.com

-----------------------------------------

From: Merrell, David <DAVEM@lucks.com>
Date: Friday, September 11, 1998 2:47 AM
Subject: RE: BPCS Lockup W95 desktop

We are an on the AS/400 platform.  A/P was our 1st live app.
Our IS group just yesterday discussed the possibility of going to NT. Have
you tested the NT theory?

Dave Merrell

-----------------------------------------

From: Nick Smith <nick.smith@powerbar.com>
Date: Friday, September 11, 1998 5:04 AM
Subject: Re: BPCS Lockup W95 desktop

Check the BPCS Resource Zone web site.  There are several postings there on
how to clear up this problem.

http://www.brz4eis.com

-----------------------------------------

From: JALiberty@lozier.com <JALiberty@lozier.com>
Date: Friday, September 11, 1998 7:08 AM
Subject: RE: BPCS Lockup W95 desktop

Not yet, plan to do so next week.  I've just learned that this problem
is not server related so it happens on both the AS400 and the HP
platforms.

-----------------------------------------

-----Original Message-----
From: DAsmussen@aol.com <DAsmussen@aol.com>
To: bpcs-l@midrange.com <bpcs-l@midrange.com>
Date: Monday, November 16, 1998 4:31 PM
Subject: PC Lockup Problem w/V6


>Hey Folks!
>
>I have a new client who's greatly interested in the PC Lockup problem
posted
>here a while back.  Unfortunately, I only caught the last message about the
>problem after "toasting" my old posts on the subject, as my primary client
is
>not concerned with C/S issues.  From what I understand there is a whole
thread
>of ideas on how to fix the problem, the new client saw them, but discarded
>them for the same reasons that I did.  Did anyone save these posts?
>
>I also read the message that stated that www.brz4eis.com had information on
>this problem.  Unfortunately, I have never been able to find that url on
>the web.
>
>TIA!
>
>Dean Asmussen
>Enterprise Systems Consulting, Inc.
>Fuquay-Varina, NC  USA
>E-Mail:  DAsmussen@aol.com


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