Fwd: When Things Go Wrong

[DAsmussen@xxxxxxx]

Submitted from a non-member address...Dean

In a message dated 98-09-29 17:07:41 EDT, owner-bpcs-l@midrange.com writes:

> Does anyone out there know of any legal action against SSA?  Much as I
>  hate the idea, I believe my company needs to explore this possibility.
>   There were many promises made by the SSA pre-sales team that turned
>  out not to be true (we were told SPM and SAL would handle all of our
>  reporting needs and now our AE is suggesting we buy a third party
>  product) .  We've already exceeded their estimate and we haven't
>  finished education. One SSA consultant has told us that order entry in
>  BPCS will take at least twice as long as our current system ( contrary
>  to what the pre-sales team promised us).
>  
>  To put it mildly, we have been very disappointed with SSA and BPCS,
>  and need to explore how to recover losses.  We would be very
>  interested to learn of any lawsuits against SSA.  Please respond
>  directly to:
>  TMLabuche@yahoo.com
>  
>  Thank you in advanced