Re: BPCS 4.0.05CD -- BPCS-L

Chuck,

Always good to know your not alone! Thanks for the sympathies! Finally got the 
BASE
CD product loaded and the key to apply. I had to download ANOTHER fix from 
their FTP
site and put it up. Not sure why I'm so different... But anyway, I get the base
product loaded, which was on 5 1/4" cartridges, then I dig out the PTF tapes 
which
is on 6 1/4" cartridges (that's right, 6 - one more than the whole product) and
proceed to install it. What do you know, it is done after tape 3. I call the
helpline back and they don't know if it should have taken more tapes, nor can 
they
tell me if the 394 objects restored to BPCSCDPTF1 is the correct # of objects or
not! It's really quite comical, if not pathetic, wouldn't you agree?

Paul

Chuck Lewis wrote:

> Paul,
>
> SSA (and their "alliance partners") have got to be the WORST when it comes to
> keys... I don't fault the folks that answer the phone, it's whoever came up 
>with
> the STUPID way they do things. I won't EVEN get into, if PC vendors have 
>gotten
> away from this garbage, SSA still feels a need (but they aren't alone there). 
>I
> just WISH they could write a program that would be part of there base library
> that would include a "master key" that through a secure database would know
> about ALL alliance products and that there would be a way (say through ECS or
> something) to enable different modules. When we went from CISC to RISC 2 years
> ago, the RSS people had to provide THREE keys because theirs are DATE 
>sensitive
> and we were not sure what day (Saturday, Sunday or Monday) are upgrade from a
> BIG 320 to a BIGGER 530 would be ready to start loading RISC application
> "upgrades". Then I don't know HOW many times we have been told we are getting 
>a
> PERMANENT key and it ends up expiring...
>
> OK, I taken a deep breath and will be OK now <BG> you have my sympathies !!!
>
> Paul wrote:
>
> > I'm in the middle of a migration and we're having a hard time getting a
> > temporary key to work on my RISC box just to unlock the software!! It's very
> > frustrating because you play telephone tag with SSA helpline and you usually
> > end up with a "try this and if it doesn't work call me back." That cycle can
> > take a day sometimes!
> >
> > Paul
> >
> > Mario La Rosa wrote:
> >
> > > Does anyone know of any companies that are actually live and using BPCS
> > > 4.0.05CD in production??
> > > +---
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| To submit a new message, send your mail to BPCS-L@midrange.com.
| To unsubscribe from this list send email to BPCS-L-UNSUB@midrange.com.
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