× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.


  1.  Home
  2. MIDRANGE-L
  3. February 2024

IBM support says my vHMC 9.2.952 is "out of support"

I wanted to have IBM help me get my vHMC up to v10, but more importantly,
get my base linux os upgraded from 4.18 (april 2018).

When I put the ticket in, the handy dandy "Software Entitlement Exception
Handling Team" is telling me
go get with a sales person to buy some support extensions.

I do have a support agreement, it may be a customer# problem (why do I need
15 customer numbers?) or
something like that.

am I on my own to get this done?

As an Amazon Associate we earn from qualifying purchases.

This thread ...
Follow-Ups:
Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.