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+ 1 on that. Especially the robot product.
We have many processes that run during the day and MORE that run during off hours and weekends.
All use robot.
Frankly, I'm surprised (if -) they are missing that window of support.
John

<snip>
Recent GA problems this weekend puts me in complete agreement with you. Given that the product is a key piece of what we do, I wish they provided a next level 24x7 service for a higher price.

Don Burdette
Payroll People
</snip>

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