Re: ACS Printing -- MIDRANGE-L

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On 10/31/2023 12:02 PM, DEnglander--- via MIDRANGE-L wrote:

We have a printer that prints from our IBM i via ACS.

The printer was previously working fine using ACS with Windows 10. The
user's PC has been upgraded to Windows 11. Now the printer is throwing
errors on the IBM i. However, it prints fine using window applications
such as word, powerpoint, excel, etc. The print spool jobs do not seem to
be getting to the windows spool writer either.

-snip-

The printer is USB connected to the user's PC and is a Kyocera model
FS-2020DN.

When I get these weird problems I always start with the printer driver.
Many of my HP problems have been solved by installing the HP Universal Printer driver. This might even work for you assuming you're using PCL5 or 6.

Look at the 5250 printer session, under Preferences > Printer setup. I have 'Windows printer' at the top, 'Other' (not Default), and I selected the Windows printer that has the Universal driver. Mine happens to be USB, but the same thing works for network attached printers that I want my ACS to use as an IBM i printer.

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