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I'm assuming you have LTO tape drives inside the library. Most of the drive manufacturers recommend not cleaning the drives too often-- the cleaning tapes are reputedly mildly abrasive, and using them too much is not good for the tape heads!

We have a TS3310 library, and it (theoretically) cleans its own drives when it thinks they need it. This supposes that you have loaded cleaning tapes into the monster.

How long had your library been in use when you received the CPF3794 error? Evidently that's too long without a cleaning! Perhaps clean when you've run about 2/3 as many tapes through the machine! I'd say no more than once a month, depending on usage.

Does the 3100 have a GUI to review and control the library? Explore all of the options to see if there's cleaning option, or a place to monitor the drive status for errors or a 'clean me' message.

--Paul E Musselman




At 10:02 AM +0900 5/15/18, Tsutomu Fukuda wrote:
Hi.

We have been using the TS3100 tape library to backup the data every day.

We got the CPF3794 because the tape drive is dirty.

How often do you clean the tape on TS3100?

Do you clean it by auto or manual ?

We appreciate any advices.

Kind Regards.

Tsutomu Fukuda. / Japan.

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