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All four of these are from 2016.
Again, I don't think the newer ones are "associated" with my log in, like
the way they would have been if created on line.
I've no problem with creating software tickets on line. But many of my
hardware tickets are IBM proactive responses and them calling me,
or me starting out with software and they getting punted to hardware. And
if they feel really nice they'll create the hardware ticket for me.
Rob Berendt
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