Re: Online IBM PMR's not working

It is incredible to me how many sites don't work with IE10 and even worse with 11. Even sites that DEMAND IE as the only browser supported. Sad isn't it?

That said, just yesterday I opened a PMR with Chrome, got an immediate response, helpful phone call, and after a few PTFS (OK 600 MB of them) the problem was resolved.

Sad to say that I have NEVER successfully opened a PMR with IBM using IE. I think Jon is on the right track, FF or Chrome? :-)


- Larry "DrFranken" Bolhuis

www.frankeni.com
www.iDevCloud.com
www.iInTheCloud.com

On 2/3/2014 1:44 PM, Jon Paris wrote:

Load FF or Chrome on your PC?

Failing that does IE 10 not have some backward compatibility option?

Not a Windows user so ... nut I have had issues recently even with Chrome input not being recognized by some sites.


On 2014-02-03, at 1:31 PM, fbocch2595@xxxxxxx wrote:

Well folks, I know I can't have IBM resolve this one without many useless phone transfers and emails...so I'll ask you. I upgraded to IE 10 and now I can't created a new PMR and when I update an existing PMR I get the same msg...all in red;

Please note the following items before continuing:

Title is required
Severity is required
Problem description is required
Operating system is required

Does anyone know how I can resolve this fairly quckly, or will I have to do the unthinkable...try to get through the maze of IBM?

Any help appreciated and the screen print I attached was after I updated an existing PMR...ugh...

Frank
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Jon Paris

www.partner400.com
www.SystemiDeveloper.com